Patient Access Representative (SEIU), Full-time, Variable shift

Adventist Health Northwest Heart Center; Templeton (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Adventist Health Twin Cities in Templeton, CA is seeking a patient registrar to ensure timely and accurate registration, verify insurance, collect patient liability, and obtain necessary signatures for treatment.

The role involves reviewing physician orders, preparing documents, and coordinating with units to distribute paperwork. The position is represented by SEIU and requires strong attention to detail and customer service.

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• Experience in patient access or medical office is a plus.

Responsibilities

• Register patients accurately and timely, collecting required information.
• Verify insurance and determine patient liability.
• Attach physician orders to records and prepare paperwork for distribution to units.
• Escort patients to areas or refer to the appropriate escort as needed.

Education

High School/GED

Associate degree

Job description

Located in Templeton amongst the oak trees, Adventist Health Twin Cities has been serving northern San Luis Obispo County since 1977. Comprised of a 122-bed acute care facility, our team provides exceptional care in emergency medicine, orthopedics, obstetrics, digestive disorders, wound care, and various medical, surgical and outpatient services. Locals enjoy weekly farmers markets in downtown Templeton, farm-to-fork dining, beautiful landscapes for hiking and biking, and beach days just fifteen minutes away at Cambria and Morro Bay.

Job Summary

Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed. This position is represented by SEIU.

Job Requirements

Education and Work Experience

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Essential Functions

• Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
• Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
• Follows guidelines and instructions from senior staff.
• Performs other job-related duties as assigned.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.