Patient Access Representative (SEIU), Full-time, Variable shift

Adventist Health; Templeton (CA); On-site; USD 52,000 - 58,000; Full time

Job summary

Adventist Health Twin Cities in Templeton, CA seeks a patient access specialist to register patients accurately, interview for account information, verify insurance, and collect patient liability. You will ensure all necessary signatures are obtained for treatment and attach physician orders to records for proper testing.

The role requires strong customer service, attention to detail, and the ability to explain policies clearly.

Qualifications

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Responsibilities

• Check for physician orders and attach them to patient medical record to ensure correct tests.
• Verify insurance information and enter authorization details as needed.
• Answer questions and explain policies to patients clearly.
• Escort patients to their area or refer to available escort as needed.

Skills

Patient registration

Insurance verification

Customer service

Communication

Education

High School Diploma or GED

Associate's Degree preferred

Job description

Job Description

Located in Templeton amongst the oak trees, Adventist Health Twin Cities has been serving northern San Luis Obispo County since 1977. Comprised of a 122-bed acute care facility, our team provides exceptional care in emergency medicine, orthopedics, obstetrics, digestive disorders, wound care, and various medical, surgical and outpatient services. Locals enjoy weekly farmers markets in downtown Templeton, farm-to-fork dining, beautiful landscapes for hiking and biking, and beach days just fifteen minutes away at Cambria and Morro Bay.

Job Summary

Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed. This position is represented by SEIU.

Job Requirements

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Essential Functions

• Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
• Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
• Follows guidelines and instructions from senior staff.
• Performs other job-related duties as assigned.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

JOB INFO

Job Identification : 70410

Job Category : Associate

Posting Date : 2026-08-07T17:18:02+00:00

Job Schedule : Full time

Locations : Templeton, CA, United States

Assignment Category : Full-time regular

Pay Range : The estimated base pay for this position is $25.00 to $28.13. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Hiring Department : RevCycle - Patient Access ED

Shift Length : 8 Hours