Patient Access Representative - Resident Clinic

Kingman Regional Medical Center; Kingman, Northern (AZ, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

403b Retirement Plan

On-site daycare

On-site Wellness Center

PTO / Leave accruals

Job summary

Kingman Regional Medical Center in Kingman, AZ seeks a Patient Registration Clerk to deliver friendly, accurate patient intake services. You will verify demographics and benefits, collect copays, balance accounts, and handle data entry with attention to detail.

This full-time role in the Family Practice Resident Clinic offers a competitive salary, comprehensive benefits, PTO, and opportunities for growth within KRMC's not-for-profit health system.

Qualifications

• High school diploma or equivalent.
• BLS certification from American Heart Association or American Red Cross.
• AZ DPS Level 1 Fingerprint Clearance Card.
• Minimum of one year experience in a customer service position and/or office setting.

Responsibilities

• Provides excellent customer service completing the registration process for patients.
• Confirms patient demographic information, verification of benefits, scheduling and coordinating post discharge care for patients, collection of copays or payments, balancing of accounts, and general data entry.
• Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.

Skills

Customer service

Data entry

Education

High school diploma or equivalent

Job description

Come join our team with Family Practice Resident Clinic and discover a culture of teamwork, professionalism and mutual respect.

Kingman Regional Medical Center (KRMC) is located in beautiful northwest Arizona. Experience the magic of Kingman's stunning Arizona sunsets and thrive in an outdoor enthusiast's dream destination with picturesque mountain ranges, nearby lakes, vibrant parks, and plenty of outdoor activity. Kingman is an incredible community to live, work, thrive, and play!

Position Purpose:

As a valued member of our team, you will be responsible for providing essential clerical support and ensuring a seamless patient registration process. This entails verifying benefits, facilitating patient discharges, collecting copays or payments, maintaining accurate account balances, and performing general data entry tasks.

Hours/Shift:

Full-time/Days 8:00a - 5:00p Monday-Friday

Benefits:

We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities.

• Health and Well-Being

  • Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
  • Generous Paid Leave Accruals and PTO Cash Out Opportunities
  • 403b Retirement Plan with Employer Contributions
  • Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
  • Employee Identity Theft Protection
  • On-site daycare exclusive to our employees’ children of all ages
  • On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts

• Career Growth and Development

  • Tuition Reimbursement/Scholarships for full-time employees
  • As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program

Key Responsibilities:

Provides excellent customer service completing the registration process for patients. Confirms patient demographic information, verification of benefits, scheduling and coordinating post discharge care for patients, collection of copays or payments, balancing of accounts, and general data entry. Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.

Qualifications:

• Education: High school diploma or equivalent
• Certification: BLS from American Heart Association or American Red Cross
• Fingerprint Clearance: AZ DPS Level 1 Fingerprint Clearance Card
• Experience: Minimum of one (1) year experience working in a customer service position and/or office setting

Work Requirements:

Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift; able to use business office equipment/computer. Expected duties have, but not routine, exposure to bloodborne pathogens.

About Us:

Kingman Regional Medical Center (KRMC) is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,900 employees, 270 physicians/allied health professionals, and 150 volunteers. KRMC is recognized as an innovator in rural healthcare and teaching hospital. We provide a full continuum of highly technical and specialized medical services to meet the healthcare needs of our community. Year after year the Leapfrog Group has awarded KRMC an "A" Grade for Patient Safety. KRMC has been recognized by Becker's 2025 list as one of the "Top 100 Greatest Community Hospitals" for our dedication to clinical excellence. We strive to provide a culture of safety, integrity, teamwork, accountability, respect and appreciation through recognition, career growth, and employee celebrations throughout the year for all of our staff. Kingman Regional Medical Center is a great place to work. Come join our team!

Kingman Healthcare, Inc. does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).