Patient Access Representative - Pediatrics

Kingman Regional Medical Center; Kingman, Northern (AZ, KY); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employer Paid HSA

403b Retirement Plan

Paid Leave & PTO

Tuition Reimbursement

Job summary

Kingman Regional Medical Center in Kingman, AZ is seeking a Patient Access Representative to support patient registration, benefits verification, and copay collection with a focus on accuracy and service excellence.

This full-time role offers competitive compensation, comprehensive benefits, and growth opportunities within KRMC's not-for-profit health system. You will join a compassionate pediatric team and contribute to a smooth patient experience in a community-focused hospital.

Qualifications

• High school diploma or equivalent required.
• BLS certification from American Heart Association or American Red Cross.
• AZ DPS Level 1 Fingerprint Clearance Card required.
• Minimum of 1 year experience in customer service/office setting.

Responsibilities

• Register patients and confirm demographic information.
• Verify benefits and collect copays/payments.
• Balance accounts and perform general data entry.

Skills

Customer service

Data entry

Communication skills

Education

High school diploma or equivalent

Tools

Electronic Health Records

Microsoft Office

Job description

Join our incredible and compassionate pediatric team as a Patient Access Representative. This integral administrative role plays a crucial part in maintaining the utmost organization and efficiency within our medical office.

We are located in beautiful northwest Arizona. Experience the magic of Kingman\'s stunning Arizona sunsets and thrive in an outdoor enthusiast\'s dream destination with picturesque mountain ranges, nearby lakes, vibrant parks, and plenty of outdoor activity. Kingman is an incredible community to live, work, thrive, and play!

Position Purpose

As a valued member of our team, you will be responsible for providing essential clerical support and ensuring a seamless patient registration process. This entails verifying benefits, facilitating patient discharges, collecting copays or payments, maintaining accurate account balances, and performing general data entry tasks.

Hours/Shift

Full-Time/M-F 8:00a-5:00p

Benefits

We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities.

• Health and Well-Being
  • Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
  • Generous Paid Leave Accruals and PTO Cash Out Opportunities
  • 403b Retirement Plan with Employer Contributions
  • Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
  • Employee Identity Theft Protection
  • On-site daycare exclusive to our employees\' children of all ages
  • On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts
• Career Growth and Development
  • Tuition Reimbursement/Scholarships for full-time employees
  • As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
• So much more!

Key Responsibilities

Provides excellent customer service completing the registration process for patients. Confirms patient demographic information, verification of benefits, scheduling and coordinating post discharge care for patients, collection of copays or payments, balancing of accounts, and general data entry. Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.

Qualifications

• Education:High school diploma or equivalent
• Certification:BLS from American Heart Association or American Red Cross
• License: AZ DPS Level 1 Fingerprint Clearance Card
• Experience:Minimum of one (1) year experience working in a customer service position and/or office setting

Work Requirements

Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift; able to use business office equipment/computer. Expected duties have, but not routine, exposure to bloodborne pathogens.

About Us

Kingman Regional Medical Center (KRMC) is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,900 employees, 270 physicians/allied health professionals, and 150 volunteers. KRMC is recognized as an innovator in rural healthcare and a teaching hospital. We provide a full continuum of highly technical and specialized medical services to meet the healthcare needs of our community. Year after year the Leapfrog Group has awarded KRMC an "A" Grade for Patient Safety. We strive to provide a culture of safety, integrity, teamwork, accountability, respect and appreciation through recognition, career growth, and employee celebrations throughout the year for all of our staff. Kingman Regional Medical Center is a great place to work, come join our team!