Patient Access Representative (PRN)

Tyvan LLC; Topeka (KS); On-site; USD 21,000 - 34,000; Part time

Job summary

Tyvan LLC's PRN Front Desk at the Emergency Center seeks a patient access representative to ensure smooth check-in/check-out, verify demographics, collect co-pays, and maintain patient confidentiality.

Ideal candidates have a high school diploma, at least two years in a hospital/ER front desk role, familiarity with EMR systems, and strong communication and organizational skills.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 2 years in a Patient Access Representative role in a Hospital, ER, or Clinic.
• Experience in medical registration, admitting, and scheduling in an ER setting preferred.

Responsibilities

• Front desk operations: greet patients, determine services, collect demographics, obtain signatures for billing.
• Financial responsibilities: collect co-pays and reconcile patient accounts.
• Facility cleanliness: assist in maintaining a clean and welcoming environment.
• Communication: interact courteously with patients, families, physicians, and staff.
• Professional development: attend monthly staff meetings and participate in improvement activities.
• Other duties: assist management with assigned tasks.

Skills

Communication

Customer Service

Organization

Confidentiality

Education

High School Diploma or equivalent

Tools

EMR software

Billing software

Job description

PRN Front Desk

The Patient Access Representative (PAR) plays a crucial role in the emergency center’s operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility.

QUALIFICATIONS REQUIRED

• High School Diploma or equivalent
• Minimum of 2 years of experience in a Patient Access Representative role within a Hospital, ER, or Clinic
• Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred

ESSENTIAL JOB FUNCTIONS

1. Front Desk Operations:

• Greet patients and guests with a cheerful demeanor
• Determine necessary services and direct patients accordingly
• Collect demographic information and ensure proper signatures for billing accuracy
• Maintain logs of patient information and manage phone inquiries professionally
• Manage office supplies and maintain a clean and welcoming environment
  

2. Financial Responsibilities:

• Collect payments via cash, checks, and credit card for co-pays and account balances
• Maintain an accurate financial ledger and perform daily reconciliation of patient accounts
  

3. Facility Cleanliness:

• Assist in maintaining theoverall cleanliness of the facility, including patient areas and restrooms
  

4. Communication Skills:

• Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center’s core values
  

5. Professional Development:

• Attend monthly staff meetings and engage in performance improvement activities
  

6. Other Duties:

• Assist management with additional tasks or projects as assigned
  

NONESSENTIAL JOB FUNCTIONS:

• Support patient care areas by ensuring appropriate supplies are stocked
• Assist with patient restraint procedures and documentation as needed
• Attend scheduled meetings as required
  

Job Competencies

• Proficient in navigating and utilizing Electronic Medical Records (EMR)
• Understanding and compliance with Hospital Policies and Procedures
• Commitment to ongoing education and professional development
  

Physical Requirements

• Constant: Vision (various forms), Hearing, Speaking, Manual dexterity, Mobility
• Frequent: Bending, Squatting, Twisting, Lifting to 20 lbs. unaided, 50 lbs. with assistance
• Occasional: Climbing, Kneeling, Distinguishing colors
• Rarely: Exposure to electric shock and confined spaces
  

Work Environment

• OSHA Category I: Routine exposure to blood, bodily fluids, or other potentially infectious materials