Patient Access Representative - Per Diem - Varies - Newton

Atlantic Health System; Newton (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

Atlantic Health System is looking for a per-diem Patient Access Representative at Newton Medical Center. This role is crucial for ensuring a positive patient experience, handling registration activities, and addressing patient inquiries. Ideal candidates should have a high school diploma and customer service experience, with a focus on professionalism and adaptability.

Qualifications

• HS Diploma or equivalent required.
• Customer service experience preferred.
• Experience with Revenue Cycle is a plus.

Responsibilities

• Responsible for registration activities and securing accurate patient information.
• Greet customers courteously and resolve their questions and concerns.

Skills

Customer service

Communication

Adaptability

Education

HS Diploma or equivalent

Tools

Electronic Medical Record (EMR)

Job description

Job Description

Atlantic Health System is seeking a per-diem Patient Access Representative for the Patient Access Department at Newton Medical Center.

Summary:

The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system. The PAR is responsible for registration activities, including securing accurate information, interpreting and communicating patient responsibilities, and ensuring correct patient identification, which are essential for the financial and operational success of the organization. The PAR should greet customers with a smile, address them by name in a courteous and professional manner, and attempt to resolve questions and concerns. Ideal candidates will be adaptable to changes, meet shift expectations, and handle challenging customers effectively.

Qualifications

Required:

• HS Diploma or equivalent

Preferred:

• Customer service experience
• Experience within Revenue Cycle
• Electronic Medical Record (EMR) experience, preferably EPIC
• Relevant certifications necessary for the role