Patient Access Representative - Per Diem - Morristown (13641)

Atlantic Health System; Morristown (NJ); On-site; USD 35,000 - 45,000; Part time

Job summary

A leading healthcare system in Morristown, NJ is seeking a Patient Access Representative to enhance patient experiences. This role involves greeting patients, securing information, and addressing concerns. Ideal candidates are adaptable and possess strong customer service skills.

Qualifications

• Customer service experience preferred.
• Experience within Revenue Cycle preferred.
• EMR experience, preferably EPIC, preferred.

Responsibilities

• Secure accurate patient information.
• Greet customers courteously and professionally.
• Resolve questions and concerns effectively.

Skills

Customer service

Education

HS Diploma or equivalent

Tools

Electronic Medical Record (EMR)

Job description

Job Description

Atlantic Health System is seeking a Patient Access Representative (per diem) in the Patient Access Department at Morristown Medical Center to work varying shifts, including every other weekend.

Summary:

The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system. Responsibilities include securing accurate patient information, interpreting and communicating patient responsibilities, and ensuring accurate patient identification. The PAR is expected to greet customers with a smile, address them by name in a courteous, respectful, and professional manner, and attempt to resolve questions and concerns. Ideal candidates will be adaptable to changes, meet shift expectations, and handle challenging customers effectively.

Qualifications:

• HS Diploma or equivalent (Required)
• Customer service experience (Preferred)
• Applicable experience within Revenue Cycle (Preferred)
• Electronic Medical Record (EMR) experience, preferably EPIC (Preferred)

About Us

At Atlantic Health System, our promise to our communities is that everyone who enters our facilities receives the highest quality care delivered at the right time, place, and cost. We are committed to respect, development, and opportunities for our over 20,000 team members. Headquartered in Morristown, NJ, we are one of the leading non-profit healthcare systems in the nation, with facilities including Morristown Medical Center, Overlook Medical Center, Newton Medical Center, and others.

Our accolades include being named among the 100 Best Companies to Work For by FORTUNE magazine for 15 years, among other recognitions for workplace excellence and community impact.

EEO STATEMENT

Atlantic Health System is an equal employment opportunity employer and complies with applicable laws to prevent discrimination based on race, color, religion, sex, national origin, citizenship, disability, age, genetics, or veteran status.