Patient Access Representative Part Time

Geisinger; Port Matilda (Centre County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Full benefits (medical, dental, vision) starting on day one

Generous paid time off (PTO)

Up to $5,000 in tuition reimbursement

Employee Assistance Program (EAP)

Job summary

A healthcare organization in Port Matilda is looking for a dedicated front line support professional to handle patient check-ins, verify demographics, and communicate financial obligations. This role includes scheduling future appointments and maintaining patient records while adhering to confidentiality standards. Offering full benefits, including medical, dental, and vision from day one, this position requires a high school diploma and preferably one year of related experience. The company prides itself on equal opportunity employment.

Qualifications

• Minimum of 1 year of related work experience preferred.
• High school diploma or equivalent required.
• Ability to read and interpret insurance responses.

Responsibilities

• Check in patients for appointments and verify demographics.
• Communicate financial obligations and collect fees at time of service.
• Schedule necessary follow-up appointments.

Skills

Patient check-in procedures

Insurance verification

Patient confidentiality

Cash posting

Education

High School Diploma or Equivalent (GED)

Job description

Job Summary

Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable.

Job Duties

• Responsible for checking patients in for appointments and accurately verifying demographics.
• Assures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary.
• Reads and interprets insurance responses.
• Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter.
• Ensures patient receives necessary disclosure and privacy information, obtains necessary legal and financial signatures.
• Communicates financial obligations to patients and collects fees at time of service as appropriate.
• Communicates the purpose of and completes all necessary regulatory forms with patient.
• Completes patient's visit by scheduling any necessary follow up appointments to include any specialty or ancillary services as possible.
• Processes multi-channel messages related to patient and/or physician requests regarding: appointments, referrals, prescriptions, and complaints.
• Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly.
• Performs cash posting following department guidelines.
• Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights.
• Independently works work queues to ensure timely resolution of all accounts.
• Maintain productivity and quality performance expectations
• Must maintain high regard for confidentiality.
• Accurately performs medical record maintenance and releases.
• Assists with referrals and pre-certifications, at the time of encounter.
• Properly utilizes and maintains patient recall and reschedule lists.

Position Details

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.

• Full benefits (medical, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 1 year-Related work experience (Preferred)

Equal Employment Opportunity

We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.