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Mercy Hospital Perry is seeking a Patient Access Representative to be the first point of contact for patients, delivering high-quality service aligned with Mercy's mission and standards. The role involves scheduling, registration, benefit verification, pre-certification and financial clearance, while ensuring accurate patient data across records.
The candidate should have 1–3 years clerical experience, familiarity with medical terminology and insurance plans, a high school diploma, and solid
The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy service standards.
The Patient Access Representative will facilitate all components of the patients entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.
PT Position - 32 hours/week, Days/Evening/Nights with Rotating Holidays & Weekends
Qualifications:
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you grow with us.