Patient Access Representative- Orthopeadic Trauma

ECU Health; Greenville (NC); On-site; USD 25,000 - 31,000; Full time

Job summary

ECU Health Physicians in Greenville, NC, seeks a patient registration specialist to support front-desk workflows and insurance benefit interpretation. You will counsel patients on coverage options, maintain up-to-date medical terminology, and handle patient relations with accuracy and care.

The role emphasizes clear communication, attention to detail, and the ability to multitask across registration and billing tasks in a fast-paced healthcare environment.

Qualifications

• High School diploma or GED required.
• Associate degree preferred.
• Bachelor's degree preferred.
• 2 years of customer service required.
• 1–2 years of registration and/or billing experience in a healthcare setting preferred.
• Excellent written and spoken communication, detail orientation, organization and multitasking skills required.
• Basic computer skills.

Responsibilities

• Performs patient registration.
• Provides insurance benefits interpretation and counseling.
• Maintains medical terminology skills and knowledge of third party payer regulations.
• Performs patient and customer relations.
• Completes other duties as assigned.

Skills

Communication

Detail-oriented

Organization

Multitasking

Basic computer skills

Education

High School diploma or GED

Associate degree preferred

Bachelor's degree preferred

Job description

Position Summary

Performs patient registration. Provides insurance benefits interpretation and counseling. Maintains medical terminology skills and knowledge of third party payer regulations. Performs patient and customer relations. Completes other duties as assigned.

Minimum Requirements

• High School or equivalent (GED) or higher is required.
• Associate Degree: preferred
• Bachelors Degree: preferred
• 2 years Customer Service is required
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.
• Basic computer skills

Pay Range

$18.00 - $22.86

Other Information

• Full time position
• 40 hours in a week
• Day shifts between 7:30am-5pm Monday-Friday
• ECU Health

About ECU Health Physicians

ECU Health Physicians is multi-specialty group with over 600 providers in more than 140 primary and specialty clinics across more than 110 locations in eastern North Carolina.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Background and Other Requirements

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

EEO Statement

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.