Patient Access Representative - Lawrence OBGYN Specialists

Lawrence Memorial Hospital; Lawrence (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Professional development

Excellent benefits

Work-life balance

Job summary

Lawrence Memorial Hospital is seeking a Patient Access Representative to register patients, schedule appointments, and handle front-desk responsibilities with supervision from the Director. The role includes collecting co-pays, assisting with insurance and billing tasks, greeting patients, and managing administrative duties.

Candidates should have a high school diploma or GED, with preferred experience in healthcare, data entry, and medical terminology.

Qualifications

• High school diploma or equivalent required.
• Some college with emphasis on business or healthcare preferred.
• Familiarity with medical terminology helpful.

Responsibilities

• Register patients into the clinic and schedule appointments.
• Process co-pays and past due balances, greet patients at check-in.
• Assist with insurance and billing functions and handle telephone calls.
• Manage multiple tasks including data entry, records compliance, and office support.
• Verify patient insurance eligibility.
• Maintain proficiency with computer systems and office equipment.

Skills

Customer service

Data entry

Communication

Education

High school diploma or GED

Some college in business/healthcare

Familiarity with medical terminology

Job description

Something special starts here.You can't define it, but you know it when you see it: the difference between an average life and the good life. When your cup is full - with joy, purpose and lifelong health - it shows. At LMH Health, we are all about healthy people, healthy communities and healthy futures, and that makes us your destination for an exceptional career. From flexible, work-life harmony to competitive pay and great advancement potential, find everything you're looking for at LMH Health.

You'll find everything you're looking for at LMH Health:

• Join a team that cares about the community
• Tuition reimbursement to support continuing education
• Professional development and recognition
• Excellent benefits

Job Description

I. JOB SUMMARY

The Patient Access Representative registers patients into the clinic, schedules appointments, collects and processes co-pays and past due balances, greets patients, assists with insurance and billing functions, handles telephone calls, and handles the routine administrative assistant functions with the supervision of the Director.

II. ESSENTIAL JOB RESPONSIBILITIES

• Responsible for accurate encounter registration including data entry of demographic, insurance, and scheduling for the clinic patient.
• Initially greets patients and visitors in a prompt, courteous and helpful manner as they arrive for check in for their appointment.
• Educates the staff and physicians in the process of scheduling and use of computer systems.
• Schedules patients for appointments over the phone, in person and electronically.
• Manages multiple responsibilities at a time including patient inquiries, correspondence, data entry, medical record compliance, stocks forms, and other office support functions.
• Confirm eligibility from insurance companies via websites.
• Demonstrate proficient use of computer software, telephone system and general office equipment.
• Supports organizational efforts towards regulatory mandates.
• Other duties as assigned
• Regular and reliable attendance is an essential function of this position

III. JOB QUALIFICATIONS

• Required :
• High school diploma or equivalent degree - may consider years of working experience in lieu of degree
• Preferred :
• One year of experience
• Some college with emphasis on business or healthcare
• Familiarity with medical terminology

Our Cultural Beliefs

• People First
• Integrity Matters
• Better Together

At LMH Health, we value inclusion and diversity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.