Patient Access Representative II

C002 Medical University Hospital Authority (MUHA); Murrells Inlet (SC); On-site; USD 20,664,000 - 30,307,000; Part time

Job summary

The Medical University of South Carolina seeks a PRN front desk administrative coverage at CHS - Tidelands MI Oncology & Infusion (Offsite). You will monitor the clinic appointment line, schedule appointments for external clients, answer multiline phones, collect payments, complete client registrations and documentation, and arrange interpreters.

Requirements include a Bachelor’s degree or a high school diploma with two years in medical office/customer service environments and at least 6 months

Qualifications

• Bachelor’s degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required.

Responsibilities

• Provide administrative coverage at the front desk including monitoring the clinic appointment line to schedule appointments for clients from outside medical, hospital, correction systems.
• Answer multiline telephones.
• Take payments from clients for clinical services.
• Complete client registration, and documentation.
• Schedule interpreters for clients.
• Retrieve billing charges.

Skills

Customer service

Telephone handling

Billing

Registration

Education

Bachelor's degree

High school diploma + 2 years experience

Tools

MUHA patient access system

Job description

Job Description Summary . Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type PRN Cost Center CC005984 CHS - Tidelands MI Oncology & Infusion (Offsite) Pay Rate Type Hourly Pay Grade Health-21 Scheduled Weekly Hours 4 Work Shift Job Description Provide administrative coverage at the front desk including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration ,and documentation. Schedule interpreters for clients. Retrieve billing charges.

Additional Job Description Bachelor’s degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children’s Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet designated hospitals in South Carolina.