Patient Access Representative I

C018 MUSC Community Physicians (MCP); United States; On-site; USD 21,000 - 28,000; Full time

Job summary

MUSC Community Physicians (MCP) is seeking an Employee for a 40-hour workweek in Orangeburg. The role focuses on accurate clinic registration, scheduling, and insurance verification to ensure smooth patient flow and frontline service quality.

The candidate will collect co-pays, correct registration errors, and provide excellent patient-centered customer service while answering phones per MUSC protocols. Experience with hospital information systems is preferred.

Qualifications

• High school diploma or GED.
• 1 year of customer service experience.
• Experience with hospital information systems preferred.

Responsibilities

• Register patients at the clinic, including scheduling, insurance verification and co-pay collection.
• Collects co-pay/co-insurance at time of service according to MUSC policies.
• Corrects registration errors to prevent front-end denials.
• Answer phones according to MUSC protocol.
• Communicate effectively with service delivery areas to maximize patient flow and service quality.

Skills

Customer service

Scheduling

Registration

Insurance verification

Phone support

Education

HS diploma (GED)

Tools

Hospital Information Systems

Job description

Job Description Summary Entity MUSC Community Physicians (MCP) Worker Type Employee Worker Sub-Type Regular Cost Center CC004914 MCP - Orangeburg Primary Care The Village Pay Rate Type Hourly Pay Grade Health-20 Scheduled Weekly Hours 40 Work Shift

Job Description Performs accurate clinic registration of patients, not to exclude scheduling, authorization and insurance verification functions using proper resources provided by MUSC. Collects co-pay/co-insurance at time of service according to the MUSC policies. Corrects registration errors to prevent front-end denials. Provides excellent patient focused customer service, and communicates effectively to service delivery areas to maximize patient flow and customer service.

Answer phones calls according proper protocol provided by MUSC.

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina.

The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children’s Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet® designated hospitals in South Carolina.