Patient Access Representative I

Sentara Health; Virginia Beach (VA); On-site; USD 30,000 - 45,000; Part time

Job summary

Sentara Health is seeking a Patient Access Representative I for part-time evening shifts in Virginia Beach. This role focuses on patient registration and requires strong customer service skills. The position offers a sign-on bonus and various benefits, including medical and tuition assistance.

Benefits

Medical, Dental, Vision plans

Tuition Assistance – $5,250/year

401k/403B with Employer Match

Paid Time Off and Sick Leave

Emergency Backup Care

Qualifications

• 2 years of Customer Service and/or Data Entry experience required.
• Associate or bachelor's degree can substitute for experience.

Responsibilities

• Positively identify patients and collect demographic and insurance information.
• Admit patients and collaborate with clinical and non-clinical staff.

Skills

Customer Service

Data Entry

Insurance Verification

Education

High School Graduate or Equivalent

Job description

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Part-Time, Evenings

Full-Time training for the first month, must have open availability for the first month.

As a City/State: Virginia Beach, VA

Work Shift: Second (Evenings)

Overview:

Part-Time, Evenings

Full-Time training for the first month, must have open availability for the first month.

As a Patient Access Rep with Sentara, you will work in Patient Registration for the Emergency Department and/or various registration areas of the hospital. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. This role involves collaboration with both clinical and non-clinical staff. There are promotional opportunities such as Patient Access Rep II/III, Team Leader, and Team Coordinator. Teamwork is emphasized to ensure the best care for patients.

Click https://youtu.be/5J3AFqVhS8w to hear Jasmine tell us about a day in the life of a Patient Access Representative with Sentara Health.

Up to $1,500 Sign-On Bonus for Qualified Candidates!

Education:

• HS - High School Grad or Equivalent

Certification/Licensure:

No specific certification or licensure requirements

Experience:

• 2 years of Customer Service and/or Data Entry
• Associate or bachelor’s degree in lieu of two years of experience

Keywords:

Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Potential for annual discretionary bonus based on system and employee eligibility

Sentara Virginia Beach General Hospital, located in Virginia Beach, VA, is home to the region’s only Level III Trauma Center. Our 273-bed facility offers specialized tertiary services and advanced clinical services, serving Virginia Beach, the Eastern Shore, and Northeastern North Carolina. Located just 15 minutes from VA Beach Town Center and the Oceanfront.

As a recognized accredited Primary Stroke Center and Magnet hospital for nursing excellence, our hospital specializes in heart, vascular, neuroscience, neurosurgery, orthopedics and spine care, cancer care, advanced imaging, and behavioral health.

Sentara Health is an equal opportunity employer and values diversity and inclusion within its workforce of nearly 30,000 members. Diversity, inclusion, and belonging are core principles to ensure our workforce reflects the communities we serve.

This is a tobacco-free environment supporting our mission “to improve health every day.”

For remote positions, Sentara employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Health Care Provider
• Industries: Hospitals and Health Care