Patient Access Representative I

musc; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

MUSC Community Physicians (MCP) seeks a patient registration specialist in the United States. You will perform accurate clinic registration, collect co-pays, verify insurance, and support front-end operations to maximize patient flow and customer service.

The role requires a high school diploma or GED and 1 year of customer service experience; hospital information systems experience is preferred. 40 hours per week, hourly pay. Equal Opportunity Employer; E-Verify participation.

Qualifications

• 1 year of customer service experience required.
• Ability to interpret and apply basic financial procedures and regulations is preferred.

Responsibilities

• Perform accurate clinic registration and related tasks (scheduling, authorization, and insurance verification).
• Collect co-pays/co-insurance at time of service per MUSC policies.
• Correct registration errors to prevent front-end denials and maximize patient flow.
• Provide excellent patient-focused customer service and communicate with service delivery areas.
• Answer phone calls following MUSC protocols.

Skills

Customer service

Education

High school diploma or GED

Tools

Hospital information systems

Job description

Job Description Summary

• Entity
• MUSC Community Physicians (MCP)
• Worker Type
• Employee
• Worker Sub-Type
• Regular
• Cost Center
• CC004914 MCP - Orangeburg Primary Care The Village
• Pay Rate Type
• Hourly
• Pay Grade
• Health-20
• Scheduled Weekly Hours
• 40
• Work Shift

Job Description

Performs accurate clinic registration of patients, not to exclude scheduling, authorization and insurance verification functions using proper resources provided by MUSC. Collects co-pay/co-insurance at time of service according to the MUSC policies. Corrects registration errors to prevent front-end denials. Provides excellent patient focused customer service, and communicates effectively to service delivery areas to maximize patient flow and customer service. Answer phones calls according proper protocol provided by MUSC.

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred. If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees