Patient Access Representative I

C002 Medical University Hospital Authority (MUHA); Charleston (SC); On-site; USD 21,000 - 28,000; Full time

Job summary

Medical University of South Carolina (MUSC) is seeking an Administrative/Scheduling Coordinator for CHS - Oncology - Radiation (Main). You will handle patient demographics and insurance data at outpatient registration, enter information into the hospital system, and coordinate between patients, financial counselors, and patient accounting to ensure accurate appointments.

Responsibilities include retrieving and sending medical records, processing referrals, uploading records, obtaining prior

Qualifications

• High school diploma or GED required with 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations is preferred.
• Experience with hospital information systems or word processing is preferred.

Responsibilities

• Register outpatients by processing patient demographics and insurance data.
• Enter information into the hospital computer system and maintain appointment quality control.
• Serve as liaison between patients, financial counselors, and hospital patient accounting across multiple clinical areas.
• Retrieve and send medical records for clinic visits and referrals; process referrals and upload records.
• Obtain prior authorizations when needed and handle charge capture for outpatient appointments.

Skills

Customer service

Education

High school diploma or GED

Job description

Job Description Summary Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC000556 CHS - Oncology - Radiation (Main) Pay Rate Type Hourly Pay Grade Health-20 Scheduled Weekly Hours 40 Work Shift

Processes patient demographic and insurance data for registration in an outpatient clinic; enters information in the hospital computer system; maintains quality control for each appointment in an outpatient setting to insure accuracy of information; acts as liaison between patients, financial counselors and hospital patient accounting and 4 clinical areas; insures that all state, federal and MUSC policies and procedures are followed. Within this role you will retrieve and send medical records needed for clinic visits and outgoing referrals. Process incoming referrals. Upload medical records. Obtaining prior authorizations when needed. Charge capture for outpatient appointments.

Administrative/scheduling coordinators for 8 physicians assuring patients are getting set up in a timely manner to receive appropriate care. Patient facing and receiving calls on multiple phone lines. Functions within Patient Access in the Ambulatory Department at MUSC.

Additional Job Description High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred. If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills.

There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location.

MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina.

The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children's Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry.

In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet designated hospitals in South Carolina.