Patient Access Representative I

Jobtailor; Ankeny (IA); On-site; USD 52,000 - 65,000; Full time

Job summary

Trinity Health in Iowa seeks a healthcare data analyst to research, collect and analyze information, identify opportunities, and lead improvement initiatives to enhance program efficiency and patient experience. The role involves distributing analytical reports and using multiple systems to create reports and educational materials.

You will apply HIPAA-compliant practices, understand departmental processes, support ad-hoc operational projects, and present data with graphs to support leadership

Qualifications

• High school diploma or equivalent.
• HFMA CRCR or NAHAM CHAA within one year of hire.
• Medical terminology required; knowledge of diagnostic & procedural coding.
• Insurance verification with ability to explain benefits and secure necessary authorizations.

Responsibilities

• Researches, collects and analyzes information.
• Identifies opportunities, develops solutions, and leads through resolution.
• Collaborates on performance improvement activities to enhance program efficiency and patient experience.

Skills

Medical terminology

Diagnostic & procedural coding

Insurance verification

Explain benefits

Education

High school diploma or equivalent

HFMA CRCR or NAHAM CHAA within 1 year

Job description

Key Responsibilities

• Researches, collects and analyzes information.
• Identifies opportunities, develops solutions, and leads through resolution.
• Collaborates on performance improvement activities as indicated by outcomes in program efficiency and patient experience.
• Responsible for distribution of analytical reports.
• Utilizes multiple system applications to perform analysis, create reports and develop educational materials.
• Incorporates basic knowledge of Trinity Health policies, practices and processes to ensure quality, confidentiality and safety are prioritized.
• Demonstrates knowledge of departmental processes and procedures and ability to readily acquire new knowledge.
• Researches and compiles information to support ad-hoc operational projects and initiatives.
• Synthesizes and analyzes data and provides detailed summaries including graphical data presentations illustrating trends and recommending practical options or solutions while considering the impact on business strategy and supporting leadership decision making.
• Leverages program and operational data and measurements to define and demonstrate progress, ROI and impacts.
• Maintains a working knowledge of applicable federal, state and local laws and regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures and guidelines in order to ensure adherence in a manner that reflects honest, ethical and professional behavior and safe work practices.

Requirements

• High school diploma or equivalent.
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
• Medical terminology required & knowledge of diagnostic & procedural coding.
• Insurance verification with the ability to explain benefits, secure necessary authorizations.