Patient Access Representative - Golden Valley

Kingman Regional Medical Center; Kingman (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employer Paid HSA

403b Retirement Plan

Paid Leave & PTO

Employee Discounts

Education Reimbursement

Public Service Loan Forgiveness

Job summary

Kingman Regional Medical Center (KRMC) invites you to join our Golden Valley primary care clinic as a patient registration specialist. You will be part of a team that values teamwork, professionalism and mutual respect in a community focused setting.

You will verify benefits, register patients, collect copays, schedule and coordinate post-discharge care, and maintain accurate balances while performing data entry.

Qualifications

• High school diploma or equivalent required.
• BLS certification from American Heart Association or American Red Cross.
• AZ DPS Level 1 Fingerprint Clearance Card.
• Minimum 1 year experience in customer service or office setting.

Responsibilities

• Provides excellent customer service during patient registration, verifies demographics and benefits, schedules and coordinates post-discharge care, collects copays or payments, and balances accounts.
• Preregister, register, schedule, reschedule, and discharge patients according to defined guidelines.

Skills

Customer service

Office/clerical

BLS certification

Fingerprint clearance

Education

High school diploma or equivalent

Job description

Job Description

Come join our team in our Golden Valley primary care clinic and discover a culture of teamwork, professionalism and mutual respect.

Kingman Regional Medical Center (KRMC) is located in beautiful northwest Arizona. Experience the magic of Kingman's stunning Arizona sunsets and thrive in an outdoor enthusiast's dream destination with picturesque mountain ranges, nearby lakes, vibrant parks, and plenty of outdoor activity. Kingman is an incredible community to live, work, thrive, and play!

Job Description

Come join our team in our Golden Valley primary care clinic and discover a culture of teamwork, professionalism and mutual respect.

Kingman Regional Medical Center (KRMC) is located in beautiful northwest Arizona. Experience the magic of Kingman's stunning Arizona sunsets and thrive in an outdoor enthusiast's dream destination with picturesque mountain ranges, nearby lakes, vibrant parks, and plenty of outdoor activity. Kingman is an incredible community to live, work, thrive, and play!

Position Purpose:

As a valued member of our team, you will be responsible for providing essential clerical support and ensuring a seamless patient registration process. This entails verifying benefits, facilitating patient discharges, collecting copays or payments, maintaining accurate account balances, and performing general data entry tasks.

Hours/Shift:

Full-Time/Weekdays 4x10 schedule. Hours: 6:45a - 5:15p M, Tu, Wed, & Fri. Weekends and Thursdays off!

Benefits:

We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities.

• Health and Well-Being
  • Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
  • Generous Paid Leave Accruals and PTO Cash Out Opportunities
  • 403b Retirement Plan with Employer Contributions
  • Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
  • Employee Identity Theft Protection
  • On-site daycare exclusive to our employees’ children of all ages
  • On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts
• Career Growth and Development
  • Tuition Reimbursement/Scholarships for full-time employees
  • As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
• So much more!

Key Responsibilities:

Provides excellent customer service completing the registration process for patients. Confirms patient demographic information, verification of benefits, scheduling and coordinating post discharge care for patients, collection of copays or payments, balancing of accounts, and general data entry. Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.

Qualifications

• Education: High school diploma or equivalent
• Certification: BLS from American Heart Association or American Red Cross
• Fingerprint Clearance: AZ DPS Level 1 Fingerprint Clearance Card
• Experience: Minimum of one (1) year experience working in a customer service position and/or office setting

Work Requirements:

Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift; able to use business office equipment/computer. Expected duties have, but not routine, exposure to bloodborne pathogens.

About Us:

Kingman Regional Medical Center (KRMC) is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,900 employees, 270 physicians/allied health professionals, and 150 volunteers. KRMC is recognized as an innovator in rural healthcare and teaching hospital. We provide a full continuum of highly technical and specialized medical services to meet the healthcare needs of our community. Year after year the Leapfrog Group has awarded KRMC an "A" Grade for Patient Safety. KRMC has been recognized by Becker's 2025 list as one of the "Top 100 Greatest Community Hospitals" for our dedication to clinical excellence. We strive to provide a culture of safety, integrity, teamwork, accountability, respect and appreciation through recognition, career growth, and employee celebrations throughout the year for all of our staff. Kingman Regional Medical Center is a great place to work. Come join our team!

Kingman Healthcare, Inc. does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).