Patient Access Representative (Full Time) Outpatient - Abington Main Campus

Jefferson Health; Abington Township (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

Jefferson Health is seeking a Patient Access Representative for the Abington Main Campus to greet and assist patients, accurately collect demographics and insurance information, and verify coverage for outpatient visits.

The role requires strong customer service and communication skills, with a high school diploma as a minimum and an associate degree preferred. Work is on site, typically Monday through Friday.

Qualifications

• High School Diploma or GED required.
• 3 years of customer service experience required.
• Associate’s Degree in Healthcare or Business Administration preferred.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Gathers accurate demographic and insurance information.
• Requests and scans photo ID and insurance cards.
• Verifies insurance coverage, referrals, and authorizations.
• Collects patient out-of-pocket liability at the time of service.

Skills

Customer service

Communication skills

Education

High School Diploma/GED

Associate’s Degree in Healthcare or Business Administration

Job description

Patient Access Representative (Full Time) Outpatient - Abington Main Campus### Patient Access Representative (Full Time) Outpatient - Abington Main CampusApply: Montgomery County, PA: Full time: Posted Yesterday: REQ-0039000**Number of Positions In Requisition**1**Job Details**Patient Access Representative (Full Time) Outpatient - Abington Main Campus Hours: Mon-Fri. 9:00-5:30p**Job Description** **Summary** Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. **Job Duties*** Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson* Gathers accurate demographic and insurance information.* Requests and scans photo ID and insurance cards.* Verifies insurance coverage, referrals, and authorizations.* Collects patient out-of-pocket liability at time of service. **Minimum Qualifications*** High School Diploma/GED* 3 years of customer service experience **Preferred Qualifications*** Associate’s Degree in Healthcare or Business Administration **Additional Qualifications** **Physical Demands** Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, \\*patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.**Work Shift**Workday Day (United States of America)**Worker Sub Type**Regular**Employee Entity**Abington Memorial Hospital**Primary Location Address**1200 Old York Road, Abington, Pennsylvania, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.