Patient Access Representative - Full Time

Norwegian American Hospital; Chicago, Northern (IL, KY); Hybrid; USD 15,000 - 25,000; Full time

Benefits offered by this job

Health coverage

Life and AD&D Insurance

FSA options

403(b) retirement plan

Paid Time Off

Education reimbursement

Wellness programs

Voluntary benefits

Job summary

Humboldt Park Health in Chicago is seeking a Patient Access Representative for a full-time, on-site role. You will collect demographic and insurance data, verify benefits, and schedule patients, ensuring accurate registration and compliant documentation.

The position requires strong communication, 1+ year of experience, and a 40 WPM typing speed. Hours are 9:30am–6:00pm with every other weekend and holidays required.

Qualifications

• Minimum 1 year of registration or patient access experience.
• Strong verbal and written communication and interpersonal skills.
• Ability to type 40 WPM.
• Familiarity with medical and insurance terminology; third-party eligibility knowledge.
• Meditech system experience is a plus.

Responsibilities

• Obtain clinical, demographic and insurance information from patients and guarantors.
• Register and prepare consent forms, verify and document patient data.
• Verify benefits and obtain prior approvals and inform patients.
• Schedule patients in the Meditech CWS module and provide pre-procedure instructions.
• Pre-register inpatients and outpatients and coordinate with departments.

Skills

Communication

Typing 40 WPM

Interpersonal skills

1+ year experience

Medical terminology knowledge

Education

High School diploma

Tools

Meditech

Job description

Patient Access Representative - Full Time

Job Category: Administrative

Requisition Number: PATIE004153

• Posted : August 20, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Humboldt Park Health, 1044 N. Francisco, Chicago, IL 60622, USA

Humboldt Park Health, 1044 N. Francisco, Chicago, IL 60622, USA

• Pay or shift range: $17.59 USD to $18.72 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

About Humboldt Park Health

As a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly. And we work hard every day to be a place of healing, caring and connection for patients and families in the community we call home.

From its start in 1894, Humboldt Park Health has been deeply committed to serving the Humboldt Park community. Humboldt Park Health is a 200-bed, acute care facility. We provide healthcare treatment that’s patient-centered and focused on quality of care, ranging from everyday care to treatment for your most critical needs.

Join a Team That Cares for You, Too

Caring for others starts with supporting the people who make it possible. We are committed to supporting our employees with meaningful benefits, retirement planning support, and opportunities for continued growth and development. Whether you are seeking a full-time, part-time, or PRN role, you’ll be part of a compassionate, team-oriented environment dedicated to caring for both our patients and our staff.

Full-Time Employees

Benefits may include:

• Comprehensive health coverage including medical, dental, and vision
• Employer-paid Life and AD&D Insurance
• Flexible Spending Account (FSA) options
• 403(b) retirement plan with employer match
• Paid Time Off (PTO) that increases with years of service
• Education reimbursement, subject to eligibility
• Employee wellness programs
• Additional voluntary benefits

Schedule: This position follows a full-time schedule with hours of 9:30am - 6:00pm. Every other weekend and holiday are required. Flexibility may be required based on patient and operational needs.

• Obtains clinical, demographic and insurance information from the patient, guarantor, relative or police through an interview either over the phone or in person, or from documentation presented at the time of registration; correctly enters all information into the computer system.
• Completes all registration and consent forms, obtains necessary signatures, copies insurance cards and photo Identifications, produces labels and arm bands as required, and distributes the documentation to specified areas.
• Verifies insurance benefits and obtains necessary prior approvals, also reports back to the patient either directly or through patient letters verifying scheduled procedure, time, and date.
• Schedules patients in the Meditech CWS module in accordance with various departmental guidelines; informing patients of any pre-procedure instructions such as NPO etc.
• Quotes flat rate amounts via telephone and in person to physicians and or patients including anesthesia rates.
• Pre-registers scheduled inpatient and outpatients, also pre-registers scheduled patients after completing all phases of scheduling.
• Processes death certificates and release of remains accordingly.
• Notifies transporter to pick up patients when required (registration representative transport patients only as a last resort) and notifies Nursing Supervisor of inpatient admissions and obtains bed assignments.
• Ensures compliance with all applicable Federal, State and Regulatory agencies including confidentiality.

Requirements

1 or more years of experience

Third-party eligibility and general knowledge of medical and accounting terminology

Strong verbal and written communication and interpersonal skills are required

Ability to type 40 WPM is required

Experience on the Meditech system a plus

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Required

High School or better.

Experience

Licenses & Certifications

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.