Patient Access Representative (Front Desk)

Blue Ridge Community Health Services, Inc.; North Carolina; On-site; USD 30,000 - 50,000; Full time

Job summary

Eine innovative Organisation sucht einen Patient Access Representative, der Teil eines dynamischen Teams wird. In dieser Rolle sind Sie verantwortlich für die Bereitstellung von exzellentem Kundenservice, die Unterstützung von Patienten bei der Terminplanung und die Gewährleistung der Vertraulichkeit aller Patientendaten. Diese Position bietet die Möglichkeit, in einem unterstützenden Umfeld zu lernen und zu wachsen, während Sie mit einem interdisziplinären Team zusammenarbeiten. Wenn Sie eine Leidenschaft für die Gesundheitsversorgung haben und in einem positiven Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Medizinische Versorgung

Zahnversicherung

Lebensversicherung

403(b) Altersvorsorge mit Unternehmensbeitrag

9 bezahlte Feiertage pro Jahr

PTO und persönliche Tage

Qualifications

• Erfahrung in einer medizinischen Büroumgebung ist von Vorteil, aber nicht erforderlich.
• Starke Kommunikationsfähigkeiten zur effektiven Interaktion mit Patienten und Teammitgliedern.

Responsibilities

• Bereitstellung hervorragenden Kundenservice für Patienten und Mitarbeiter.
• Unterstützung beim Check-in und Check-out während der Termine.

Skills

Kommunikationsfähigkeiten

Teamarbeit

Kundenservice

Education

High School Diploma oder Äquivalent

Job description

Overview

Blue Ridge Health is currently seeking a Patient Access Representative to be part of our team!

What We Offer You:

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• Supplemental accident insurance available
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)

What You'll Do:

As a Patient Access Representative, you will work as an integral member of the team by providing excellent customer service to all internal and external customers of BRH. This is a float PRN position. This role includes assisting patients with check-in and check-out during appointments while making sure all patient data is up to date and remains confidential. Other responsibilities include answering patient phone calls to assist with scheduling appointments.

What We're Looking For:

• One-year experience working in a medical office environment (This is preferred, but not required. We can help you learn the ropes!)
• Stellar communication skills that allow you to easily and effectively communicate with staff, patients, providers, peers, supervisors and community stakeholders
• Be willing to work/float to other regional offices on an as needed basis.
• A team player that can help build a positive environment by working cooperatively with other individuals and departments throughout the organization.
• A desire to work with an interdisciplinary healthcare team and culturally diverse patient population
• High School Diploma or Equivalent (required)
• Must have reliable transportation

About Blue Ridge Health:

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.