Patient Access Representative (Front Desk)

Brchs; North Carolina; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Access Representative to join their clinical team in Hendersonville, NC. This role is vital for ensuring a seamless patient experience by providing exceptional customer service and assisting with the check-in and check-out process. The organization is committed to improving health outcomes in the community and values work-life balance, offering competitive benefits and personal time off from day one. If you have a passion for patient care and enjoy working in a collaborative environment, this opportunity is perfect for you!

Benefits

Medical, Dental and Vision Insurance

Company Sponsored Life Insurance

403(b) Retirement Account with Matching

Paid Time Off

Personal Day Accrual

Short and Long-term Disability Coverage

Supplemental Accident Insurance

9 Paid Holidays per Year

Qualifications

• 1+ year experience in a medical office preferred.
• Strong communication and teamwork skills are essential.

Responsibilities

• Provide excellent customer service to patients and staff.
• Assist patients with check-in and check-out during appointments.

Skills

Communication Skills

Customer Service

Teamwork

Education

High School Diploma or Equivalent

Job description

Overview

Blue Ridge Health is currently seeking a Patient Access Representative to be part of our clinical team in Hendersonville, NC!

What We Offer You:

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• Supplemental accident insurance available
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)

What You'll Do:

As a Patient Access Representative, you will work as an integral member of the team by providing excellent customer service to all internal and external customers of BRH. This role includes assisting patients with check-in and check-out during appointments while making sure all patient data is up to date and remains confidential. Other responsibilities include answering patient phone calls to assist with scheduling appointments.

What We're Looking For:

• One-year experience working in a medical office environment (This is preferred, but not required. We can help you learn the ropes!)
• Stellar communication skills that allow you to easily and effectively communicate with staff, patients, providers, peers, supervisors and community stakeholders
• A team player that can help build a positive environment by working cooperatively with other individuals and departments throughout the organization
• A desire to work with an interdisciplinary healthcare team and culturally diverse patient population
• High School Diploma or Equivalent (required)

About Blue Ridge Health:

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.