Patient Access Representative (Clinic), Day Shift Full Time

Adventist Health Northwest Heart Center; Glendale, Northern (CA, KY); Hybrid; USD 37,000 - 48,000; Full time

Job summary

Adventist Health Glendale seeks a patient registration professional to facilitate the admission process, collect patient and financial information, and provide clerical support. You will enter status changes in the computer and follow routine procedures under daily instructions.

This role emphasizes accurate data collection, scheduling, and strong communication to ensure smooth patient flow, with opportunities to contribute to a Magnet-designated health system.

Qualifications

• High School Education/GED or equivalent preferred.
• Associate’s/Technical Degree or equivalent combination of education/related experience preferred.

Responsibilities

• Facilitates the patient admission process including collection of patient information and financial data.
• Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date.
• Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions.
• Performs other job-related duties as assigned.

Skills

Clerical skills

Customer service

Data entry

Education

High School/GED

Associate/Technical degree

Job description

Nestled between Burbank and Pasadena, Adventist Health Glendale is one of the area's leading healthcare providers. We are comprised of a 515-bed hospital, two urgent cares, home care services, comprehensive cardiology care and a vast scope of services located in the San Fernando Valley. We are committed to the development and empowerment of our nurses and have received Magnet designation from the American Nurses Credentialing Center. Glendale is known for its urban living, with easy access to dining, entertainment, shopping, amusement parks and outdoor recreation. Adventist Health Glendale is proud to be part of the thriving, diverse community since 1905.

Job Summary

Facilitates the initial contact with the patient and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support. Enters status changes in the computer. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.

Job Requirements

Education and Work Experience

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Essential Functions

• Facilitates the patient admission process including collection of patient information and financial data.
• Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date.
• Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.