Patient Access Representative, Cashier (Part Time, Nights 11p-7a)

Stony Brook Medicine; Stony Brook (NY); On-site; USD 50,000 - 55,000; Part time

Job summary

Stony Brook Medicine is seeking a Part-time Instructional Support Assistant in the Finance/Patient Access area. The role supports the Revenue Cycle, Compliance and Patient Experience by completing registration, screening and verification tasks while ensuring a positive patient experience.

The position emphasizes cash handling, deposits, and secure management of valuables, with duties extending to assist in cashier-related registration work lists and professional communication across clinical

Qualifications

• Associates Degree or equivalent experience in banking, cashiering, or customer service.
• Excellent verbal and written communication, computing and multi-tasking skills.
• Proficiency with Microsoft Office Suite: Excel, PowerPoint, Word.

Responsibilities

• Handle petty cash procedures and daily reconciliations.
• Collect and post copayments and deposits via the POS system.
• Verify and document patient valuables and ensure secure storage.
• Assist with registration tasks and patient flow to support throughput.
• Provide professional interaction with hospital staff and patients.

Skills

Verbal communication

Written communication

Multitasking

Customer service

Education

Associates Degree

Tools

Microsoft Office Suite

Job description

At Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in the areas of Registration, Financial Screening and Verification and patient throughput. Qualified candidates will demonstrate excellent communication and interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence.

The Patient Access Representative assigned to the Cashier Office

The Patient Access Representative assigned to the Cashier Office is a key member of the Patient Access Services team, ensuring that patient valuables are collected, documented, secured and released in accordance with policy and compliance standards. The Cashier Representative is responsible for collecting patient balances due in our electronic POS payment system. The Cashier may also assist with securing regulatory signatures, and/or completing varied registration work lists. This role requires professional interaction with all hospital and clinical staff and facilitates a positive experience in all patient encounters.

Duties of a Patient Access Cashier may include the following, but are not limited to:

• Receives and releases petty cash bags to Patient Access Registrars.
• Reconciles petty cash bags to ensure that issued amount is consistently maintained.
• Responsible for collection and posting of applicable copayments, self-pay deposits or private room charges in the electronic POS Payment System.
• Verifies monies received from Ancillary Departments and prepare daily deposit.
• Accepts patient valuable envelopes brought to the Emergency Dept. or Hospital Main Cashier by registration or nursing personnel and validates content list.
• Responsible for verification and accurate documentation of patient valuables collected. Ensures proper storage and release. Escalates discrepancies to Senior Manager.
• Conducts secured valuable inventory audits.
• Follows policy and procedure for management of unreleased valuables.
• When appropriate, provides parking validation to patients and visitors and employees.
• Assists in securing verbal consents for isolation patients to ensure regulatory compliance.
• Completes work list tasks as assigned.
• Communicates professionally with colleagues, patients and answers calls directed to the Cashier Office.
• Secures Cisco telephones used by Emergency Department Registrars and maintains phone assignment logs.

Qualifications

Required

• Associates Degree with one year working experience in banking, cashiering, or customer service. Or in lieu of degree, two years’ experience working in banking, cashiering, or customer service.
• Excellence in verbal and written communication, computing and multi-tasking skills.
• Proficiency in Microsoft Office Suite: Excel, PowerPoint, and Word.
• Ability to work with multidisciplinary teams.

Preferred

• Experience working in a hospital or other healthcare setting.

Posting Overview

This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimum, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

Work environment and logistics

• Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
• All Hospital positions may be subject to changes in pass days and shifts as necessary.
• This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
• This function/position may be designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Pre-employment requirements

• Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
• Complete electronic reference check with a minimum of three (3) professional references.
• Successfully complete a 4 panel drug screen*
• Meet Regulatory Requirements for pre employment screenings.
• Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

Fees

• The hiring department will be responsible for any fee incurred for examination.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.

Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.

Anticipated Pay Range

The salary range (or hiring range) for this position is $50,122 - $55,338 / year (prorated). The above salary range represents SBUH’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate’s validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.

Supplemental Pay

• Night shift differential ($9,000 - prorated).

Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line.

Official Job Title

TH Instructional Support Assistant

Job Field

Finance

Primary Location

US-NY-Stony Brook

Schedule

Part-time

Posting Start Date

Sep 11, 2026

Posting End Date

Sep 25, 2026, 11:59:00 PM

Salary Grade

SL1