Patient Access Representative Associate

Allina Health; Shakopee (MN); Presencial; USD 29.000 - 39.000; Jornada completa

Descripción de la vacante

Allina Health seeks a patient registration team member for the Urgent Care setting in Shakopee, MN. You will greet patients, collect demographics and insurance details, and enter data into the EMR.

You’ll verify eligibility, collect co-pays and guide patients to their appointments, supporting efficient urgent care operations. You may assist in scheduling, gather records, and help with questions about financial assistance, supporting a compassionate patient experience.

Formación

• 0 to 2 years of customer service experience
• 0 to 2 years of general office experience
• 0 to 2 years of experience using computer including Microsoft Word, Excel, and Outlook

Responsabilidades

• Greet and welcome patients in person.
• Collect demographic and insurance data and enter into EMR.
• Verify eligibility and benefits information for payers; obtain signatures as needed.
• Direct patients to appointments or procedures and assist scheduling add-ons.
• Assist with completing information forms and gather medical record information as needed.

Conocimientos

Customer service

Office experience

Computer skills

Educación

High school diploma or GED

Herramientas

Microsoft Word

Excel

Outlook

Descripción del empleo

Location Address

8170 Old Carriage CourtSuite 100Shakopee, MN 55379-3164

Date Posted

October 22, 2026

Department

46086600 Southbridge Urgent Care

Shift

Day/Evening (United States of America)

Shift Length

8/12 combo shift

Hours Per Week

0

Union Contract

Non-Union-NCT

Weekend Rotation

Occasional

Job Summary

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details

• Casual (0.0 FTE)
• 8- and 12-hour day/evening shifts
• Occasional weekend rotation

Urgent Care Hours

• Monday-Friday: 8:00 AM-7:30 PM
• Saturday-Sunday: 8:00 AM-4:00 PM
• Closed on major holidays
• Monday-Friday: 8:00 AM-7:30 PM
• Saturday-Sunday: 8:00 AM-4:00 PM
• Closed on major holidays

Job Description

Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Principle Responsibilities

• Greets and welcomes patient in person.
  • Collects demographic and insurance information.
  • Checks in or interviews patient to complete appropriate paperwork.
  • Directs patient to their appointment or procedure.
  • May assist in scheduling add-on appointments.
• Verifies eligibility and benefits information for payers and interprets results.
  • Obtains signatures from patients as needed.
  • Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• Assists patient in completion of request for information forms and submits to appropriate department.
  • May gather medical record information from all departments for collection.
  • May mentor new staff.
• Other duties as assigned.

Required Qualifications

• Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 0 to 2 years of customer service experience0 to 2 years of general office experience
• 0 to 2 years of experience using computer including Microsoft Word, Excel, and Outlook

Preferred Qualifications

• High school diploma or GED
• 0 to 2 years of knowledge of the components of revenue cycle and health care insurance

Physical Demands

• Light Work:
• Lifting weight up to 20 lbs. occasionally, up to 10 lbs. frequently

Pay Range

Pay Range: $20.79 to $28.31 per hour The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.