Patient Access Representative - 80 hours per pay period

CCM Health; Montevideo (MN); On-site; USD 27,000 - 42,000; Full time

Benefits offered by this job

PTO – up to 26 days

Health insurance paid in full

Affordable family health premiums

Life insurance

Vision insurance

PERA

On-site child care

Wellness center discount

Job summary

CCM Health is seeking a dedicated Patient Access Representative in Montevideo, MN. The role handles scheduling, patient check-ins, referrals and front-desk interactions, serving as a liaison between patients and clinic staff.

Typical duties include greeting patients, processing information and supporting the switchboard, with occasional travel to branch clinics as needed.

Qualifications

• High school diploma or equivalent.
• Experience in receptionist roles is preferred.
• Comfort with medical terminology is a plus.
• Strong communication, organization and multitasking skills.

Responsibilities

• Act as the first point of contact for patients and visitors.
• Handle scheduling, patient check-in/out and referrals.
• Respond to inquiries by phone, in person or via electronic channels.
• Assist as switchboard back-up and relay feedback to management.

Skills

Excellent verbal, listening and writt

Medical terminology

Multitasking

Organizational skills

Independent thinking

Team collaboration

Education

High school diploma or equivalent

Job description

Patient Access Representative - 80 hours per pay period

Full-Time

On-site

Montevideo, MN 56265, USA

Description

POSITION:Patient AccessRepresentative

HOURS: 80 hours per pay period / Non-Exempt

9:00am - 5:30pm with occasional weekend WIC shifts Sat or Sun 7:45 a.m. - 2:15 p.m.

UNION: Yes

UNION NAME: Local 113

WAGE RANGE: $19.93 - $30.14

Travel may be required to branch Clinics

GENERAL RESPONSIBILITIES

The Patient Access Representative/Scheduler is often the first contact of patients when they visit our healthcare facility. This position is responsible for patient referrals, greeting patients and working with them in person, on the phone or through electronic correspondence to meet their needs regarding scheduling, updating patient information, checking patients in and out and acting as a liaison in reporting any patient suggestions to management. This role will also serve as Switchboard back-up.

EDUCATION/TRAINING

High school diploma or equivalent.

SKILL(S)

• Excellent verbal, listening and written communication skills
• Knowledge to Medical Terminology preferred
• Ability to handle multiple priorities simultaneously
• Excellent organizational skills
• Ability to think independently and demonstrate good problem-solving skills
• Ability to work in a team environment and to collaborate with a variety of individuals in a positive manner

EXPERIENCE

Receptionist experience preferred.

EXCELLENT BENEFITS

• Paid Time Off (PTO) – up to 26 days per year
• Single Health Insurance premium paid in full
• Affordable Family Health Insurance premiums
• Life Insurance
• Vision Insurance
• Public Employee Retirement Association of MN (PERA)
• On-site Child Care Center
• Wellness Center Membership discount

CCM Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.