Patient Access Representative 2 - UHealth SoLé Mia

University of Miami; Florida; Sur place; USD 25 000 - 33 000; Plein temps

Résumé du poste

The University of Miami Health System (UHealth) in Florida is seeking a Patient Access Representative 2 to join our on-site team. The role handles patient intake, verifies insurance coverage, explains required documents, and collects payments to support financial clearance of scheduled services.

Core duties include obtaining demographic and financial information, contacting providers for missing details, confirming eligibility, and coordinating with scheduling to add patients.

Qualifications

• High School diploma or equivalent required.
• Minimum 2 years of relevant experience.
• Knowledge of patient financial clearance and insurance concepts helpful.

Responsabilités

• Registers patients for clinical services and collects pertinent information.
• Verifies insurance benefits and eligibility.
• Communicates with patients, families, and physicians to obtain missing data.
• Obtains authorizations, pre-certifications, and referrals as needed.
• Collects payments and explains financial responsibilities.

Connaissances

Attention to detail

Communication skills

Discretion with confidential info

Independent & collaborative work

Formation

High School diploma or equivalent

Description du poste

The University of Miami UHealth - Department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Representative 2.

The Patient Access Representative 2 (On-Site) (H) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

Core Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients' families or physicians' offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

• High School diploma or equivalent
• Minimum 2 years of relevant experience

Knowledge, Skills and Attitudes

• Knowledge of generally accepted accounting procedures and principles.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Ability to communicate effectively in both oral and written form.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:Full timeEmployee Type:Staff