Patient Access Representative 1st Shift

Community First Medical Center; Chicago (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare plans

Paid holidays

Paid time off

Disability insurance

401(k)

Garage parking

Job summary

Community First Medical Center is seeking a Patient Access Representative to register and pre-register patients, verify eligibility and insurance, and issue notices. The role requires bilingual English/Polish skills and prior registration experience is preferred.

The position offers full-time hours with rotating weekends and multiple shifts. Responsibilities include explaining the process to patients, entering accurate data, ensuring financial protocols, and scheduling outpatient appointments.

Qualifications

• High School diploma or GED required.
• Prior registration or related experience preferred.
• Basic understanding of medical terminology preferred.
• Bilingual ability English/Polish required.

Responsibilities

• Register and pre-register patients maintaining productivity, accuracy, and quality.
• Explain the registration process to patients and answer questions.
• Enter accurate and complete data; ensure financial protocols are met.
• Notify admission for ER admissions and schedule outpatient appointments.
• Screen referrals and orders for medical necessity; obtain authorizations as needed.

Skills

Customer service

Attention to detail

Bilingual English/Polish

Education

High School diploma or GED

Job description

Description

The Patient Access Representative that is responsible for a variety of duties necessary to register and pre-register patients, ensure eligibility, verify insurance, issue Advanced Beneficiary Notices and order ancillary testing. The duties performed will illustrate what is best for the patients as well as the development of an awareness and cooperation reflecting the interrelationship of departments in caring, comforting and healing the sick and injured.

This opportunity is for Full time, Rotating Weekends

5:30am - 2pm

or

9:30am - 6pm

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Register and pre-register patients while maintaining productivity, accuracy, and quality standards.
2. Explain the registration process to patients, anticipates and answers patients ‘questions.
3. Ensures that accurate and complete data is entered.
4. Ensure that financial protocols and requirements are met during various points in the revenue cycle.
5. Completes the notification of admission for ER admissions.
6. Performs POS collections as required by the individual insurance plan.
7. Seeks assistance from financial counselors when needed to maintain patient flow.
8. Schedules single and recurring outpatient ancillary and clinic appointments.
9. Maintains and updates provider schedules.
10. Screens referrals and physician orders to make sure they meet medical necessity for the individual provider.
11. Schedule out to ensure ample time to obtain authorizations. Give patient any preps for tests being scheduled.

Community First Medical Center offers benefits to all its full-time and part-time employees: United Healthcare Medical PPO/HMO Plans. Premiums as low as $50 for Full time and $85 for Part time. MetLife Dental |MetLife Vision| 6 Paid Holidays | Paid Time Off | Company Paid Short-term & Long-term Disability | Company Paid Life Insurance | 401(k) | Voluntary Benefits: Hospital Indemnity & Critical Illness | Free Garage Parking | Career Growth

Requirements

• High School diploma or G.E.D required.
• Previous registration or related experience preferred.
• A basic understanding of medical terminology is preferred.
• Bilingual ability English/Polish Required.
• Customer service oriented and detail focused.

Community First Medical Center is an affirmative action/equal opportunity employer who is committed to cultivating diversity, equity and inclusion within all aspects of our organizations. We stand against and prohibit discrimination in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.