Patient Access Representative 1 (On-Site) (H)

University of Miami; Miami (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An exciting opportunity awaits at a leading academic medical center for a Patient Access Representative 1. In this full-time role, you will be responsible for registering patients, verifying insurance, and ensuring accurate patient information. This position offers a chance to be part of a dynamic team dedicated to providing exceptional patient care while adhering to the highest standards of confidentiality and professionalism. Join a renowned institution that values excellence in teaching, research, and patient care, and take the next step in your career with us!

Benefits

Medical Insurance

Dental Insurance

Tuition Remission

Comprehensive Benefits Package

Qualifications

• 1+ year of relevant experience in patient access or similar roles.
• Ability to communicate effectively in both oral and written form.

Responsibilities

• Register patients for clinical services and verify insurance benefits.
• Explain treatment consent and financial liability to patients.
• Schedule appointments and manage patient inquiries.

Skills

Data Entry

Effective Communication

Attention to Detail

Confidentiality Handling

Education

High School Diploma or Equivalent

Job description

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet .

The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 1 to work in UHealth Kendall.

Core Job Summary:

The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.

Core Responsibilities:

1. Performs full registration, and ensures that insurance is verified and all patients’ information is correct.
2. Obtains copies of insurance cards, driver’s license, and any applicable referrals.
3. Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
4. Instructs patients to complete any questionnaires that might be required by physician.
5. Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
6. Reconciles all vouchers and delivers them to designated area.
7. Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
8. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

High school diploma or equivalent

Minimum 1 year of relevant experience

Knowledge, Skills and Attitudes:

1. General knowledge of office procedures and operations.
2. Skill in data entry with minimal errors.
3. Ability to communicate effectively in both oral and written form.
4. Skill in completing assignments accurately and with attention to detail.
5. Ability to process and handle confidential information with discretion.

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status: Full time

Employee Type: Staff

Pay Grade: H3