PATIENT ACCESS REPRESENTATIVE

Blessing Health; Pittsfield (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Access Representative who will be responsible for conducting patient interviews and ensuring proper billing and insurance verification. This role is essential to delivering quality performance and service excellence. Candidates should have a high school diploma, strong communication skills, and the ability to work well with patients and other healthcare staff.

Benefits

403b + matching

Up to 4 weeks paid time off in first year

24/7 Wellness Center access

Educational assistance opportunities

Qualifications

• High school diploma or GED required.
• Computer literacy including Microsoft Office products.
• Excellent written and verbal communication skills.

Responsibilities

• Conduct professional patient interviews to collect demographic and financial information.
• Verify patient insurance eligibility and confirm benefits.
• Perform registration duties throughout the health system.

Skills

Customer service

Problem-solving

Communication

Education

High school graduate or equivalent with GED

Tools

Microsoft Word

Microsoft Excel

Job description

PAY RATE: $16.24 - $21.92
BASED ON RELEVANT EXPERIENCE + $2.00 SHIFT DIFFERENTIAL IF APPLICABLE

COMPETITIVE BENEFITS

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• 403b + matching
• Up to 4 weeks paid time off in first year
• 24/7 Wellness Center access
• Educational assistance opportunities

JOB SUMMARY

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for obtaining information to appropriately bill payers, verify patient insurance eligibility, confirm benefits eligibility, collect point of service payments, determine medical necessity, and gather statistical information in compliance with federal and state regulations. This position performs registration duties throughout Blessing Health System. The Patient Access Representative is responsible for the delivery of quality performance and service excellence.

This position requires full understanding and active participation in fulfilling the Mission of Blessing Health System. It is expected that the employee demonstrate behavior consistent with the Core Values while supporting the strategic plan, goals, and direction of the Performance Improvement Process (PIP) at Blessing Health System.

JOB QUALIFICATIONS

Education/Training/Experience:

REQUIRED:

• High school graduate or equivalent with GED
• Computer literacy, including the use of Microsoft Word, Microsoft Excel, and other office products
• Excellent written and verbal communication skills
• Excellent customer service skills, ability to independently problem-solve, and perform basic mathematical calculations
• Positive interpersonal relationship skills.

PREFERRED:

• Medical Terminology
• Some college
• One (1) year of clerical and customer service experience

Pay Status:

• Non-Exempt Hourly

EEO Statement:Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.