Patient Access Representative

Lake Regional Health System; Osage Beach (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Lake Regional Health System in Osage Beach, Missouri is seeking a Patient Access Representative to join our team. You will provide courteous, confidential service and handle patient registration at entry points.

Responsibilities include answering calls, assisting with access to care, and ensuring timely, accurate patient data entry. A high school diploma is required and influenza vaccination is required.

Qualifications

• Promote courteous, confidential service to patients.
• Provide receptionist duties with patient-focused care.
• Communicate clearly with patients and colleagues.
• Maintain professional and accurate patient information.

Responsibilities

• Register patients accurately at entry points.
• Answer phones and inquiries in a timely, service-oriented manner.
• Assist patients in accessing care and providing needed information.
• Perform other duties as assigned at department and organizational levels.

Skills

Customer service

Reception duties

Effective communication

Confidential handling

Education

High School Diploma

Job description

Patient Access Representative

Lake Regional Health System Osage Beach, Missouri, United States

About this position

Patient Access Representative

Joining our Lake Regional Health System team means working alongside our knowledgeable, dedicated team of people who care for our patients and one another.

Lake Regional Health System is seeking a professional, detail-orientated Patient Access Representative to join our teamand can provide customer service to our patients.

What Are We Looking For?

An individual who can promote customer satisfaction by providing courteous, confidential service through competent, professional practices and prompt response as outlined in the patient-focused care affirmation.

Can perform receptionist duties and maintain customer service as the #1 priority.

Registers patients in a confidential, accurate and timely manner at each appropriate point of entry.

Communicates effectively with the patient to assist with access to care by: answering the telephone and other incoming communications in a timely and customer-service oriented manner; replying to inquiries, the patient's needs for information, and other parties clearly and in a timely manner; and, if information is not readily available, follow up with inquiries to responsible party.

Performs other duties as assigned at department and organizational level.

A High School Diploma or equivalent is required for this role.

An annual influenza vaccination is required.

Lake Regional Health System has a competitive benefit and compensation package.

At Lake Regional Health System, Our Commitment Runs Deep!

https://www.lakeregional.com/about-us/awards-and-recognition/