Patient Access & Billing Specialist

Saint Luke's Health System; Lincoln (NE); On-site; USD 38,000 - 46,000; Full time

Job summary

Saint Luke's Health System in Lincoln, NE is seeking a Patient Access Representative to conduct professional patient interviews and collect accurate demographic, financial, and biographical information. You will verify insurance eligibility, understand billing terminology, and help determine payor requirements with minimal supervision.

The role emphasizes quality customer service, strong computer skills, and the ability to multitask in a fast-paced environment while supporting timely workflow

Qualifications

• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Proficient computer skills and attention to detail.
• Ability to answer basic registration questions with minimal supervision.

Responsibilities

• Conduct professional patient interviews to collect demographic, financial, and biographical information.
• Verify patient insurance eligibility and confirm benefits eligibility.
• Gather information required to bill payors and collect payments as needed.
• Suggest payment plans or lines of credit and refer to financial resources when appropriate.
• Deliver quality customer service and maintain timely, efficient workflow.

Skills

Customer service

Multitasking

Critical thinking

Computer skills

Registration questions

Job description

Saint Luke's Health System in Lincoln, NE is seeking a Patient Access Representative to conduct professional patient interviews and collect accurate demographic, financial, and biographical information. You will verify insurance eligibility, understand billing terminology, and help determine payor requirements with minimal supervision.

The role emphasizes quality customer service, strong computer skills, and the ability to multitask in a fast-paced environment while supporting timely workflow