Patient Access Representative

Davita Inc.; New Haven (CT); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Access Representative for a hybrid role in New Haven, CT. This position involves significant patient interaction—answering calls, handling registrations, and scheduling appointments, with the potential for remote work following an initial training period. Ideal candidates will have Epic experience and a strong background in patient access services.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Short and long-term disability

Transportation benefits

Qualifications

• 1+ year of patient access experience.
• Experience with Epic software required.
• Expert level in patient access duties.

Responsibilities

• Answering calls from patients and scheduling appointments.
• Perform registration, prior authorizations and patient access tasks.
• Triage calls and place follow-up calls.

Skills

Epic

Patient Access

Patient Registration

Medical Scheduling

Healthcare

Customer Service

Job description

*Description*
MUST HAVES:
Epic
1+ year of patient access experience
Live within a commutable distance to New Haven to train for 2-3 weeks before working remote full time
REMOTE once they graduate from the 2-3 weeks of onsite training in new haven office.
SHIFT: 8:30 - 5pm, Monday - Friday, 1 hr lunch and 2 15 min breaks. 37.5 Hrs per week
JOB Duties: 80% of day will be spent answering calls from patients and scheduling appointments. Registration, prior authorizations and other patient access tasks will be performed as well. Other 20% of time will be spent triaging calls, placing follow up calls, etc. After training, the patient access rep will be put on a team based on hiring needs. New hires need to be open minded and willing to take on a variety of patient access duties to uphold a high degree of patient service.
*Skills*
Epic, Patient Access, Patient Registration, Medical Scheduling, Patient Scheduling, Scheduling, Healthcare, Medical Terminology, Prior Authorization, Insurance Verification, Medical Receptionist, patient registrar, Patient Financial Services, Customer Service
*Top Skills Details*
Epic,Patient Access,Patient Registration,Medical Scheduling,Patient Scheduling,Scheduling,Healthcare,Medical Terminology,Prior Authorization,Insurance Verification,Medical Receptionist,patient registrar
*Additional Skills & Qualifications*
Epic
Patient Access
Medical Scheduling
Patient Registrar
*Experience Level*
Expert Level
*Pay and Benefits*
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in New Haven,CT.
*Application Deadline*
This position is anticipated to close on Jun 18, 2025.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.