Patient Access Representative

Mclaren-Health-Care; Flint (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

McLaren Health Care is seeking a Patient Access Registrar to support registration and admission processes at our Michigan facility. This role requires attention to accuracy, patient friendly service, and timely data entry.

Working with the Patient Access Registration Front Line team, you will help ensure smooth intake, verify information, and coordinate with departments to minimize wait times. Full-time schedule with occasional on-call duties may apply.

Qualifications

• High school diploma required.
• 1 year experience in a customer service role or health care industry.
• Preferred: familiarity with EMR systems such as Cerner or EPIC.

Responsibilities

• Under direction of the Patient Access Registration Front Line leadership team, ensure a smooth timely registration/admission process.

Skills

Customer service experience

Education

High school diploma or equivalent

Tools

Cerner

EPIC

EMR system

Windows

Excel

Outlook

Job description

McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence‑based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute‑designated comprehensive cancer centers. McLaren has 20,000 full‑, part‑time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.

Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process.

Qualifications:

Required:

• High school diploma or equivalent required
• 1-year experience in a customer service role or health care industry.

Preferred:

Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferred

• Medical terminology preferred

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affiliation/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth‑related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.

Additional Information

• Schedule: Full-time
• Daily Work Times: 2:00 a.m. - 2:30 p.m.
• On Call: Yes

Equal Opportunity Employer

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.