Patient Access Representative

Southcoast Health System, Inc.; Fall River (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join Southcoast Health as a Patient Access Representative and become part of a committed healthcare team. This role offers competitive pay, a comprehensive benefits package, and a focus on community well-being. Manage patient check-ins, scheduling, and administrative tasks in a collaborative environment. Embrace the opportunity to grow professionally with tuition assistance and leadership training.

Benefits

Competitive pay and comprehensive benefits package

Generous Earned Time Off Package

Employee Wellbeing Program

403B Retirement Plan with company match

Tuition assistance / Federal Loan Forgiveness programs

Professional growth opportunities

Qualifications

• Completion of 4 years of high school is required.
• One year of medical office practice experience is preferred.

Responsibilities

• Check-in and check-out patients at assigned practice(s).
• Schedule patient visits, tests, and surgical procedures.
• Greet patients and direct telephone calls.

Skills

Computer skills

Typing skills

Customer service

Interpersonal skills

Organizational skills

Education

High school diploma

Job description

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

We are searching for a talented Patient Access Representative

*$1,312 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)*

Hours: 35hrs

Shift: Day shift, 8:00am - 3:30pm

Location: Cardiology Office, Truesdale, Fall River MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Position reports to the Practice Manager/Administrator or designee. Check-in and check-out patients at assigned practice(s). Perform various operational support functions including scheduling patient visits, tests and surgical procedures. Greet patients, answer and direct telephone calls. Perform various clerical and administrative functions. May cover different offices as needed or directed.

Qualifications

• Equal to the completion of 4 years of high school is required.
• Good computer and typing skills are required.
• Excellent customer service and interpersonal skills are required.
• Good organizational skills and ability to work in a fast paced environment is required.
• One year of medical office practice experience or graduation from a medical secretary program or the equivalent is preferred.
• Responsible for scanning of incoming documents and reports into the office
• Must be flexible, work hours may shift depending on staffing and the needs of the office.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $16.55 - USD $27.78 /Hr.