Patient Access Representative

Southcoast Health System, Inc.; Fairhaven (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading healthcare provider as a Patient Access Representative, where you will contribute to patient care in a dynamic environment. This role involves checking in patients, performing various clerical duties, and providing excellent customer service. With a competitive pay rate and comprehensive benefits, Southcoast Health offers a supportive workplace committed to community wellness.

Benefits

Competitive pay and benefits package

Generous Earned Time Off Package

Employee Wellbeing Program

403B Retirement Plan with company match

Tuition assistance / Federal Loan Forgiveness programs

Professional growth opportunities

Qualifications

• Completion of 4 years of high school is required.
• Experience in medical office practice preferred.

Responsibilities

• Check-in and check-out patients at assigned practice.
• Perform pre-registration functions including scheduling visits and tests.
• Answer and triage telephone calls.

Skills

Computer skills

Typing skills

Customer service

Organizational skills

Interpersonal skills

Education

High school diploma

Medical secretary program or equivalent

Job description

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

We are searching for a talented Patient Access Representative

*$1,500 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)*

Hours: 40hrs

Shift: Day shift, 8:30am - 5:00pm

Location: Gastroenterology - Fairhaven, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Under the supervision and direction of the Practice Coordinator/Manager or designee, check-in and check-out patients at assigned practice(s). Perform various pre-registration functions including scheduling patient visits, tests and surgical procedures. May greet patients, answer and triage telephone calls. Perform various clerical and administrative functions. May cover different offices as needed or directed.

Qualifications

• Equal to the completion of 4 years of high school is required.
• Good computer and typing skills are required.
• Excellent customer service and interpersonal skills are required.
• Good organizational skills and ability to work in a fast paced environment is required.
• One year of medical office practice experience or graduation from a medical secretary program or the equivalent is preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $16.55 - USD $27.78 /Hr.