Patient Access Representative

JAG Physical Therapy; Cherry Hill Township (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in physical therapy is seeking a compassionate Patient Access Representative to join their team. In this role, you will be the first point of contact for patients, ensuring a seamless experience from greeting to appointment management. This position offers opportunities for professional growth and a supportive work environment. If you have a passion for patient care and excellent organizational skills, this is the perfect opportunity for you. Join a company recognized for its outstanding service and commitment to quality healthcare.

Benefits

Support for ongoing education and training

Provided uniforms

HSA options

$10,000 Term Life Insurance benefit

Up to 3 weeks PTO

401(k) with company match

Tuition discounts for employees and families

TicketsAtWork and LifeMart perks

Annual review for growth opportunities

Qualifications

• High school diploma or equivalent required.
• Experience as a medical receptionist preferred.

Responsibilities

• Greet patients and manage appointments.
• Handle insurance verifications and authorizations.
• Maintain accurate patient records and confidentiality.

Skills

Organizational Skills

Interpersonal Communication

Time Management

Medical Office Software

Education

High School Diploma

Medical Assistant Certificate

Tools

Medical Office Software

Job description

Cherry Hill Barclay Farms
170 Barclay Shopping Ctr
Cherry Hill, NJ 08034, USA

• Pay or shift range: $17 USD to $19 USD
• The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons.

Description

Patient Access Representative

As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities include greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. You are also responsible for obtaining authorizations and facilitating insurance-related processes to support healthcare services.

Who We Are:

JAG Physical Therapy’s care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our team. JAG has been honored by top publications as the best in the business and is considered the Gold Standard for physical therapy care by major healthcare systems and insurance providers.

What You’ll Love About Us:

• Support for ongoing education and training
• Opportunities for advancement including team leader, regional manager, and director
• Provided uniforms
• HSA options including dependent care, medical, and commuter benefits
• $10,000.00 Term Life Insurance benefit at no cost to employees
• Up to 3 weeks PTO
• 401(k) with company match
• Annual review for growth opportunities
• Tuition discounts for employees and families
• TicketsAtWork and LifeMart perks
• A supportive, close-knit work environment fostering unity and camaraderie

What You’ll Need:

• High school diploma or equivalent
• Completion of a medical assistant certificate program preferred
• At least 1 year of experience as a medical receptionist/administrative assistant in healthcare
• Excellent organizational and time management skills
• Strong interpersonal communication skills
• Ability to work independently and as part of a team
• Availability to travel among JAG locations per company policy

What You’ll Do:

• Greet patients and visitors
• Answer questions and provide directions
• Handle incoming calls
• Use medical office software for scheduling
• Register new patients and update records
• Distribute and collect forms and paperwork
• Collect patient payments
• Maintain confidentiality of records
• Manage insurance verifications, authorizations, and referrals
• Handle Workers’ Compensation and Auto claim submissions
• Perform other duties as required

The above statements represent essential functions and are not exhaustive. The employer may revise this description at any time. Employment is not guaranteed, and the "What You’ll Love About Us" section applies to full-time employment and is not guaranteed for other employment types.

Qualifications, Skills, Behaviors, Motivations, Education, Experience, Licenses & Certifications

Equal Opportunity Employer. All applicants will be notified of their rights under federal employment laws. For more info, review the Know Your Rights notice from the Department of Labor.