Patient Access Rep

Umpartners; Abilene (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Healthcare Options

Dental & Vision Insurance

401(k) with Annual Employer Contributions

Generous Paid Time Off

Job summary

Umpartners is looking for a full-time position in the Physical Therapy Department based in Abilene, Texas. This role involves training in patient access functions and providing exceptional customer service to patients while maintaining HIPAA compliance.

Successful candidates will possess a High School Diploma or GED, with cross-training capabilities in various roles. Competitive compensation and benefits are offered, along with generous paid time off.

Qualifications

• High School Diploma or GED required.
• Ability to provide excellent customer service.
• Must be adaptable to cross-train in different areas.

Responsibilities

• Train in Check in/out and Chart Auditing.
• Provide customer service to patients.
• Comply with HIPAA procedures.

Skills

Customer service

Communication

Cross-Training in Patient Access functions

Education

High School Diploma or GED

Job description

DESCRIPTION

Physical Therapy Department. Not a summer only job.

Why Choose Us?

• Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
• Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
• Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication.
• Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.

Benefits

• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco‑free discount.
• Dental & Vision Insurance
• 401(k) with Annual Employer Contributions
• Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more.
• Employee Assistance Program (EAP): Employer-paid support for life’s challenges.
• Generous Paid Time Off: Up to 2 weeks of PTO starting out (Increases with tenure).
• 7 paid holidays + 2 floating holidays.

Essential Duties and Responsibilities

The essential duties of the position include the following. Other duties may be assigned.

• Has to train in all areas: Check in/out, Chart Auditing, Call Center functions.
• Provides excellent customer service to patients by listening and appropriately serving patients.
• Contributes to an overall positive work atmosphere through actions and attitude.
• Relays relevant information to the appropriate internal staff.
• Follows practice procedures for appointment entry, check-in and/or check-out processes.
• Participates in office meetings and educational activities.
• Maintains work area in neat and orderly manner.
• Complies with HIPAA procedures.
• Other duties as assigned.

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High School Diploma, or general education degree (GED), or one to three months related experience, and/or training or equivalent combination or education and experience.

Company: Abilene Sports Medicine and Orthopedics

Job Type: Full-time

Address: 2074 Antilley Road, Abilene, TX, 79606