Patient Access Representative

CommonSpirit Health; Breckenridge (CO); On-site; USD 28,000 - 43,000; Full time

Job summary

CommonSpirit Health in Breckenridge, Colorado is seeking a Patient Access Representative to support the patient journey through organized admissions, accurate data collection, and exceptional service. You will interview patients for demographics and financial information, verify benefits, explain financial requirements, and collect patient portions while pre-admitting, admitting, and registering.

You are detail-oriented, able to communicate complex information clearly, and comfortable using

Qualifications

• High School Diploma or GED required.
• Basic Life Support (BLS) required.
• Preferred: healthcare office experience,Medical terminology, multitasking and prioritization skills.

Responsibilities

• Register patients consistently with accurate demographic and financial data.
• Verify insurance eligibility and document results.
• Explain financial requirements and collect patient portions.
• Obtain signatures, verify information, and scan documents into the EHR.
• Maintain accuracy within departmental guidelines.
• Protect patient information and confidentiality.

Skills

Customer service

Interpersonal communication

Attention to detail

Data collection

Administrative skills

Education

High School Diploma/G.E.D.

Basic Life Support (BLS)

Job description

Job Summary And Responsibilities

As our Patient Access Representative, you will act as a key contributor to the overall patient experience by leveraging your talent for organization, operations, and exceptional customer service.

Every day you will create a positive impression for patients, family, and visitors while pre-admitting, admitting, and registering. You will interview patients for demographic and financial information, verify insurance benefits, explain financial requirements, collect patient portions, and serve as a mentor to new associates.

To be successful in this role, you will possess strong organizational and customer service skills, meticulous attention to detail in information gathering and financial processes, and the ability to effectively communicate complex information while contributing to a positive patient journey.

• Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data.
• Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.
• Collects patient portion from patients prior to or at time of service (following MSE).
• Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.
• Maintains an accuracy rate within the departmental guidelines.
• Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.

Job Requirements

Required

• High School Diploma/G.E.D.
• Basic life support (BLS)

Preferred

• Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills.

Where You'll Work

With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Pay Range

$19.96 - $30.94 /hour