Patient Access Rep - PRN Miami County Clinics

Kansas Health System; Louisburg (NC); On-site; USD 22,000 - 30,000; Part time

Job summary

Kansas Health System is seeking a flexible PRN Patient Access Representative to support three Miami County Clinic locations in Kansas. The role involves greeting patients, verifying information, scheduling appointments, handling insurance tasks, and ensuring smooth front-desk operations across clinics in Louisburg, Osawatomie, and Paola.

Responsibilities include managing phone calls, collecting co-pays, updating records in the EMR, and acting as a liaison between patients and medical staff

Qualifications

• High school diploma or equivalent required.
• Preferred healthcare experience.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet patients in a prompt, courteous manner.
• Verify patient information and collect insurance details.
• Schedule and coordinate patient appointments; manage no-show reminders.
• Answer phones and route calls to the right staff.
• Collect co-pays and balance daily payments.
• Maintain a clean front desk and waiting area.
• Enter patient data into the EMR and support the care team.
• Collaborate as part of the Patient-Centered Medical Home team.

Skills

Customer service

Communication

Time management

Attention to detail

Education

High school diploma

Tools

EMR software

Phone system

Insurance verification systems

Job description

Patient Access Rep - PRN Miami County Clinics

Louisburg Medical Pavilion, Osawatomie Medical Pavilion, Paola Medical Pavilion

Position Summary / Career Interest:

Flexible PRN Schedule - Multiple Clinic Locations in Miami County

Looking for flexibility and variety in your workday? Join our team in a PRN (as-needed) role supporting all three Miami County Clinic locations! Enjoy opportunities to work Monday through Friday, 8:00 AM - 4:30 PM, with additional opportunities for Saturday coverage. We're especially interested in dependable, flexible candidates who are available to provide coverage during the holiday season and help keep our clinics running smoothly when our teams need extra support!

Responsibilities and Essential Job Functions

• Greets customers in prompt, courteous, and helpful manner.
• Verifies patient information and assures that patient completes and signs appropriate paperwork. Obtains copies of insurance cards, driver license and enters/updates patient demographic and insurance information in computer system both accurately and in timely manner. Compiles and maintains all forms and/or documents in the patient's medical record.
• Maintains appointment scheduling system to include scheduling, coordinating, and adjusting patient appointments appropriate to patient's request, provider schedule, and computerized system capability. Consistently follows ""No-Show"" procedure. Completes appointment reminder calls.
• Answers telephone promptly, screens calls, takes complete message including all necessary triage information or route/transfers call to appropriate staff member. Efficiently distributes information to nursing and medical support staff, accurately, and in a courteous and timely manner.
• Consistently collects patient co-pay and outstanding account balances.
• Prepares office batches and balances patient payments received at the completion of each workday.
• Serves as liaison between patient and medical support staff. Communicates with insurance company for necessary information regarding referral information and/or assists patient with scheduling specialist appointment and/or testing.
• Checks out patients providing visit specific information and schedules future appointments.
• Maintains clean, orderly front desk and waiting area.
• PARs with PAR/Clinical access to the electronic medical record will timely and accurately enter patient clinical information in the EMR as related to assigned tasks associated with PAR/Clinical access.
• Participates fully as a member of the Patient Centered Medical Home Team. Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

High School Graduate

Preferred Education and Experience

Previous Healthcare Experience

Important information for you to know as you apply:

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion .

The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail] .

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.