Patient Access Rep II - Part-Time Weekend Evenings

Baptist-Health; Saint Augustine (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

Baptist Health in Jacksonville, FL is seeking a part-time Patient Access Representative II for weekend shifts (Saturday/Sunday 6:45 pm - 7:15 am). You will register patients, navigate multiple systems, and support patient flow across access areas.

Qualifications include 1-2 years of customer service and healthcare experience, with preference for insurance knowledge and HIPAA/compliance awareness. Professional, patient-focused service is essential.

Qualifications

• 1-2 years Customer Service Experience Required.
• 1-2 years Healthcare experience Preferred.
• 1-2 years Insurance experience Preferred.

Responsibilities

• Registers patients accurately and efficiently.
• Uses multiple systems and interfaces.
• Cross-trained to work in multiple patient access areas.
• Maintains HIPAA privacy and compliance in patient documentation.
• Delivers professional service to patients and visitors both in person and by phone.

Skills

Customer Service

Healthcare Experience

Insurance Experience

Education

High School Diploma

Job description

Baptist Health in Jacksonville, FL is seeking a part-time Patient Access Representative II for weekend shifts (Saturday/Sunday 6:45 pm - 7:15 am). You will register patients, navigate multiple systems, and support patient flow across access areas.

Qualifications include 1-2 years of customer service and healthcare experience, with preference for insurance knowledge and HIPAA/compliance awareness. Professional, patient-focused service is essential.