Patient Access Rep II — Evenings & Weekend Rotations

Endeavor Health; Evanston (IL); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Premium pay

Career growth opportunities

Medical, dental, vision

Tuition reimbursement

Free parking

Wellness program

HSA options

Retirement with company match

PTO & holidays

Community involvement

Job summary

Endeavor Health in Evanston, IL seeks a Patient Access Representative II for a part-time role (20 hours per week). The position handles patient registrations, scheduling, and insurance verification to ensure a smooth check-in experience.

Responsibilities include identifying payment sources, assisting with payments, and guiding patients through financial counseling as needed, with a focus on accurate EMR handling and regulatory compliance.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• One year of customer service experience in a healthcare or health insurance-related field required.
• Basic knowledge of medical terminology and insurance terminology preferred.

Responsibilities

• Provide access to healthcare services in accordance with established policies for all customer groups.
• Identify payment sources for services; assist in collecting payments; triage patients for financial counseling.
• Maintain accurate electronic medical records and comply with internal and governmental/regulatory requirements.

Skills

Customer service

Medical terminology

Insurance terminology

Education

High school diploma or equivalent

College degree preferred

Job description

Endeavor Health in Evanston, IL seeks a Patient Access Representative II for a part-time role (20 hours per week). The position handles patient registrations, scheduling, and insurance verification to ensure a smooth check-in experience.

Responsibilities include identifying payment sources, assisting with payments, and guiding patients through financial counseling as needed, with a focus on accurate EMR handling and regulatory compliance.