Patient Access Rep II

Henry-Mayo-Newhall-Hospital-2; Santa Clarita (CA); On-site; USD 40,000 - 58,000; Full time

Job summary

Henry Mayo Newhall Hospital in Valencia, CA is seeking a PAS II to support patient registration and billing processes. The role requires verifying third-party insurance, collecting accurate patient demographics, and estimating patient liability while maintaining compassionate, patient-centered service.

You will join an award-winning team delivering high-quality care in a busy hospital setting, with responsibilities spanning pre-registration and related registration activities.

Qualifications

• Two years minimum in hospital or other health care setting.
• Knowledge of third party reimbursement (HMO/PPO).
• Excellent customer service and communication skills.
• Basic medical terminology.

Responsibilities

• Pre-register patient accounts and prepare billing information.
• Verify third party insurance and patient demographics.
• Estimate patient liability and inform patients.
• Assist with other registration-related duties as needed.

Skills

Knowledge of third party reimbursement

Basic medical terminology

Customer service skills

Computers

Education

Minimum High School graduate or GED equivalent

Job description

Your Work Here Matters. Your Career Here Thrives.

Imagine coming to work every day knowing that what you do genuinely changes lives. At Henry Mayo Newhall Hospital, that's not just a tagline — it's the reality for every member of our team.

We're not just a hospital. We're the heartbeat of the Santa Clarita Valley — a 357-bed, not-for-profit Level II Trauma Center that has been a trusted pillar of this community since 1975. And we're looking for passionate, driven professionals who want to be part of something bigger than themselves.

Where Clinical Excellence Meets Cutting-Edge Care

Here, you'll work alongside an award-winning team delivering some of the most advanced medical services in the region, including:

• Comprehensive heart and vascular care
• Advanced stroke treatment
• Cancer care in partnership with Keck Medicine of USC
• Women's imaging and breast health services
• Emergency and trauma care
• Cardiac rehabilitation and wellness programs

As a key part of Los Angeles County's STEMI receiving network, we provide lifesaving cardiac intervention through our state-of-the-art Roberta G. Veloz Cardiac Cath Lab. We continuously invest in the latest technology and innovation — which means you'll always be working at the forefront of modern medicine.

A Culture You'll Be Proud to Be Part Of

Our vision — To Be the Most Patient-Centric Hospital Anywhere — drives everything we do. But it's people who make that vision a reality. Physicians, nurses, staff, and volunteers come together here in a culture rooted in compassion, collaboration, and excellence.

When you join Henry Mayo, you're not just accepting a job offer. You're joining a family that genuinely cares — about our patients, our community, and you.

Located in Beautiful Valencia, California

Nestled in the vibrant Santa Clarita Valley, you'll enjoy an exceptional quality of life both inside and outside of work — with top-rated schools, scenic surroundings, and a welcoming community that generations of families proudly call home.

Ready to make your mark? Join the team that's been setting the standard for compassionate, innovative healthcare for nearly 50 years. Your next great chapter starts here.

Job Summary

The PAS II is responsible for pre-registration of patient accounts, preparing patient accounts for billing, verifying third party insurance and patient demographic information, estimating and informing patients of estimated liability. In addition, working in any other services that may relate to the registration of patients and have knowledge of all areas regarding registration.

What You'll Bring to the Team:

• Knowledge of third party reimbursement especially HMO/PPO.
• Basic medical terminology
• Customer service skills
• Computers

Licensure and Certification:

• N/A

Education:

• Minimum High School graduate or GED equivalent

Experience:

• Two years minimum in hospital or other health care setting such as a medical office or insurance billing.