Patient Access Rep II

Commonspirit; Bryan (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Patient Access Rep II, where you will play a vital role in ensuring smooth clinic operations and providing exceptional service to patients. Your responsibilities will include greeting patients, managing appointments, and utilizing EMR systems to handle billing and patient data. This role offers a unique opportunity to contribute to a mission-driven organization dedicated to building healthy communities and innovating healthcare delivery. If you have a passion for patient care and a knack for organization, this position is perfect for you.

Qualifications

• Minimum 1 year clinic experience preferred.
• High school diploma required.

Responsibilities

• Greet patients and communicate with departments efficiently.
• Use EMR to manage patient data and billing information.
• Coordinate service requests and maintain clinic operations.

Skills

Proficiency with computer programs

EMR systems

Education

High school diploma

Job description

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Responsibilities

1. Greet patients, communicate with departments, schedule appointments, answer phones, receive payments, verify records, and provide information to patients about clinic services.
2. Politely greet patients, inform departments of arrivals, oversee waiting area, and organize patient flow.
3. Answer phones promptly and assist patient needs efficiently.
4. Use EMR to generate billing information, verify and update patient data, collect copays, obtain signatures, complete paperwork, and manage insurance data.
5. Manage coding activities and distribute charge tickets to billing.
6. Obtain referral info, schedule surgeries, outpatient visits, and admissions.
7. Handle medical records, prepare charts, and assist with clerical tasks.
8. Coordinate service requests, maintain clinic equipment, and inform administrators of operational issues.
9. Manage mail functions, order supplies, and supervise staff development.
10. Assist patients with insurance, home healthcare, and medical equipment questions.
11. Plan and coordinate office activities, ensuring efficient clinic operations.

Qualifications

1. Education: High school diploma required.
2. Experience: Minimum 1 year clinic experience preferred.
3. Skills: Proficiency with computer programs and EMR systems.

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health, with over 700 care sites across the U.S. We are committed to building healthy communities and advocating for the vulnerable, innovating healthcare delivery both inside and outside hospitals.

Pay Range

$11.41 - $15.69 per hour