Patient Access Rep I – Radiology Scheduling

BayCare Health System; Clearwater Park (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401k match

Yearly performance appraisals and team

bonus

Job summary

BayCare Health System is seeking a Patient Access Services Representative I for its Radiology Scheduling Call Center. This full-time role handles patient calls to schedule imaging and radiology appointments across the Tampa Bay region, with duties spanning front desk tasks, registration, scheduling, insurance verification, and documentation imaging.

The position requires at least 1 year of customer service and 1 year of registration experience, and shifts may rotate.

Qualifications

• 1 year of customer service experience.
• 1 year of registration experience.

Responsibilities

• Handle incoming calls to schedule imaging and radiology appointments.
• Assist with Front Desk, Registration, Scheduling, Financial Counseling, Bed Control, Cashier, Insurance, and Document Imaging.
• Rotate shifts periodically.
• Perform other duties as assigned.

Skills

Customer service

Registration

Education

High School or Equivalent

Tools

Call center software

Job description

BayCare Health System is seeking a Patient Access Services Representative I for its Radiology Scheduling Call Center. This full-time role handles patient calls to schedule imaging and radiology appointments across the Tampa Bay region, with duties spanning front desk tasks, registration, scheduling, insurance verification, and documentation imaging.

The position requires at least 1 year of customer service and 1 year of registration experience, and shifts may rotate.