Patient Access Svcs Rep I

BayCare Health System; Clearwater Park (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401k match

Yearly performance appraisals and team

bonus

Job summary

BayCare Health System is seeking a Patient Access Services Representative I for its Radiology Scheduling Call Center. This full-time role handles patient calls to schedule imaging and radiology appointments across the Tampa Bay region, with duties spanning front desk tasks, registration, scheduling, insurance verification, and documentation imaging.

The position requires at least 1 year of customer service and 1 year of registration experience, and shifts may rotate.

Qualifications

• 1 year of customer service experience.
• 1 year of registration experience.

Responsibilities

• Handle incoming calls to schedule imaging and radiology appointments.
• Assist with Front Desk, Registration, Scheduling, Financial Counseling, Bed Control, Cashier, Insurance, and Document Imaging.
• Rotate shifts periodically.
• Perform other duties as assigned.

Skills

Customer service

Registration

Education

High School or Equivalent

Tools

Call center software

Job description

Join the team that is revolutionizing health care – BayCare Health System

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

Title: Patient Access Services Rep I

Facility: Radiology Scheduling Call Center

The Patient Access Service (PAS) Representative I position is located in our Radiology Scheduling Call Center, a call center facility that takes the incoming call from our patients looking to schedule their imaging and radiology appointments. This high-volume, fast paced position helps to service our many different outpatient imaging facilities across the Tampa Bay Region.

In addition to taking the incoming calls, responsibilities can include:

• May be responsible for any of the following: Front Desk, Registration, Scheduling, Financial Counseling, Bed Control, Cashier, Insurance, and Document Imaging
• May be required to rotate shifts periodically
• Performs other duties as assigned

BayCare Offers a Competitive Total Reward Package Including

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more
• AND the chance to be part of an amazing team and a great place to work!

Education

• High School or Equivalent

Experience

• 1 year Customer Service
• 1 year Registration

Preferred

Location: Clearwater, FL

Status: Full Time

Shift Hours: 9:30 AM - 6:00 PM

Equal Opportunity Employer Veterans/Disabled