Patient Access Rep- HH Main/ER and W/C- FT/PT/PRN positions available/Varied shifts available

Huntsville Hospital; Huntsville (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

Huntsville Hospital is seeking a Patient Access Representative, responsible for patient interaction and data entry. This role requires flexibility to work varied shifts, enhancing patient experiences while managing administrative tasks. Ideal candidates will possess a strong customer service background and be proficient in Microsoft Office. Join a dedicated health care team in a vibrant hospital setting.

Qualifications

• High School/GED required; post-secondary education preferred.
• 2-3 years in customer service/public relations preferred.
• Computer experience preferred; medical record/billing experience strongly preferred.

Responsibilities

• Greets patients and obtains demographic information.
• Handles customer service issues and resolves them.
• Responsible for daily operations and training new hires.

Skills

Customer service

Communication

Data analysis

Time management

Organization

Multitasking

Education

High School/GED

Post-secondary education

Tools

Microsoft Office Suite

Job description

Patient Access Rep - HH Main/ER and W/C - FT/PT/PRN positions available / Varied shifts

Greets the public, patients, and families. Obtains and enters demographic and financial information for all patient types. Handles customer service issues in a friendly manner. Listens and responds appropriately to resolve issues. Checks paperwork for registration accuracy. Enhances knowledge to train new hires and existing staff. Shows initiative in administrative process improvement. Collects required fees from patients or authorized representatives. Responsible for daily operations. Must be flexible to work scheduled or needed shifts, including weekends, holidays, and on-call duties.

Qualifications

• High School/GED required; post-secondary education preferred.
• Two to three years of customer service/public relations/leadership experience preferred.
• Two to three years of computer experience preferred; medical record or billing experience strongly preferred. Will consider one year of experience in other fields.
• Excellent verbal and written skills. Ability to type 35 wpm with 90% accuracy. Ability to work in a fast-paced environment with a positive attitude. Effective time management and organizational skills. Ability to multitask. Data analysis skills preferred. Proficiency in Microsoft Office Suite strongly preferred.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care