Patient Access Rep - East Clinic - Full Time

Broadlawns Medical Center; Texas; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Retirement - IPERS

Education Assistance

Employee Health & Wellness

PTO Free Parking

Health Insurance

Supplemental Insurance

529 College Savings Plan

And more!

Job summary

Broadlawns Medical Center is seeking a Patient Access Representative to handle patient registration, insurance information collection, and appointment scheduling. The role emphasizes exceptional customer service and data accuracy in a busy clinical setting.

The successful candidate will work a full-time schedule with standard office hours, using Microsoft Office and medical terminology daily. Prior registration or insurance verification experience is preferred, supporting a seamless patient

Qualifications

• High school diploma or equivalent required.
• One year clerical experience preferred.
• Excellent written and verbal communication skills.
• Basic medical terminology knowledge
• Previous registration and/or insurance verification experience in a medical setting.
• Ability to use a computer and navigate Microsoft Office tools.

Responsibilities

• Register patients and collect required information.
• Verify insurance details and scheduling appointments.
• Maintain department quality standards with emphasis on customer service.
• Assist with patient flow and data accuracy during the intake process.

Skills

Customer service

Communication skills

Medical terminology

Insurance verification

Registration experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.

We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!

Patient Access Representative

The Patient Access Representative is responsible for performing all aspects of the position’s function including, but not limited to, registration of patients, obtaining appropriate insurance information, and scheduling patient appointments. It is expected that the employee maintains department quality standards with a focus on exceptional customer service.

Schedule

Full Time, 36 hours per week

Qualifications

• High school diploma or equivalent
• One year clerical experience
• Ability to use a computer
• Working knowledge of Microsoft Office
• Excellent written and verbal communication skills
• Basic medical terminology knowledge
• Previous registration and/or insurance verification experience in a medical setting

Work Shift

8a-4:30p (United States of America)

Benefits (FT/PT)

• Retirement - IPERS
• Education Assistance
• Employee Health & Wellness
• PTOFree Parking
• Health Insurance
• Supplemental Insurance
• 529 College Savings Plan
• And more!

Broadlawns Medical Center is an Equal Opportunity Employer