Patient Access & Admitting Specialist – Insurance & Billing Support

Hemet Global Medical Center; California; On-site; USD 31,684 - 37,195; Full time

Job summary

Hemet Global Medical Center in Victor Valley, CA, is seeking a receptionist for hospital admitting with emphasis on accurate patient data entry and courteous service. The role requires strong communication and problem-solving abilities, familiarity with insurance concepts, and the ability to handle sensitive information professionally.

A high school diploma is preferred, and prior admitting or customer service experience is valued.

Qualifications

• High school diploma or equivalent preferred.
• Minimum of one year of hospital admitting experience preferred.
• Minimum of one year of customer service experience preferred.

Responsibilities

• Assist patients and representatives with admissions and intake.
• Explain benefits, coverage, and billing basics to patients.
• Maintain professional demeanor and protect patient information.
• Coordinate with departments to support efficient patient flow.

Skills

Customer service

Interpersonal skills

Communication skills

Problem solving

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Victor Valley, CA, US

30+ days ago Requisition ID: 4068

Salary Range: $23.00 To $26.95 Hourly

POSITION SUMMARY:Ability to communicate effectively, both verbally and non-verbally. Demonstrate strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with all customers. Ability to discuss personal and financial matters with patients/or representatives. Good problem solving and process efficiency skills. Knowledge of insurance benefits, covered services, billing and collection procedures for all government insurance. General knowledge of office procedures and ability to utilize resource in an organized manner. Performs all other duties as assigned.

EDUCATION/EXPERIENCE: High school diploma or equivalent preferred. Minimum of one year of hospital admitting experience preferred. Minimum of one year of customer service experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS: Violence Prevention & De-Escalation required within 90 days of hire.