Patient Access Rep

Major Health Partners; Shelbyville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Major Health Partners seeks a PRN Patient Access Clerk to serve as the initial contact for registration/admission and related services. You will identify uninsured patients and coordinate with MedAssist when appropriate, while handling calls, paging, and basic order entry with a focus on patient-centered service.

This role may float to various registration sites within the health system; weekend/shift variability is expected.

Qualifications

• High School Diploma or equivalent.
• Strong customer service and communication skills.
• Ability to work effectively under time pressure and maintain a courteous demeanor.
• Excellent written and verbal communication with diverse populations.
• Front-desk and patient intake experience is a plus.

Responsibilities

• Represent Major Health Partners as the initial contact for Patient Access Services including registration/admission.
• Identify uninsured patients and communicate with MedAssist when appropriate.
• Answer and transfer incoming calls, paging, and order entry support.
• Provide courteous customer service to patients and families; support registration functions.
• May float to various registration sites within the health system.

Skills

Customer service

Communication

Teamwork

Problem solving

Interpersonal skills

Education

High School Diploma or equivalent

Job description

PRN , Days , 6:30a-5p days of the week vary.

Posted 09/30/2026

JOB SUMMARY AND SPECIFICATIONS

JOB SUMMARY

Represents Major Hospital as the initial contact for any/all Patient Access Services including but not limited to:registration/admission of patients, identify uninsured patient and communicate with MedAssist when appropriate, answers and transfers incomingcalls, internal and external paging, order entry, and customer service support to the hospital in registration functions.This position may float to various registration sites within the health system.

MINIMUM QUALIFICATIONS

Professional & Technical Skills

Education

High School Diploma or equivalent

License(s) or Certification(s)

NA

Other Skills or Requirements

Strong customer service, communication and teamwork skills. Strong problem solving techniques and interpersonal skills-including ability to communicate effectively both orally and written. Ability to work under time pressure while interacting in a helpful, courteous manner with a degree of patient contact.

Skilled to Care for Certain Age-Related Patient Groups (incumbents will be skilled in the care of the following patient groups)

X Does not apply _____ Adolescence (13-17 years) ____ All age groups _____ Infants (0-1 year) _____ Geriatric (65+ years) _____ Pediatric/Early Childhood (1-12 years) _____ Adult (18-64 years)